Input Care team case details into the Operational Rounding playbook
task australia Updated Sep 10, 2026 1 min read ctwm-op-care-team-case.md
Complete the Care team case playbook stage in the Operational rounding playbook.
Before you begin
Role required: sn_hco_orc.loc_support_agent or sn_hco_orc.plan author
Procedure
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In the Operational rounding playbook, navigate to the Care team case stage.
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Provide a Short description.
For example, “Conduct safety assessment in your unit”.
-
Set the Priority.
-
Enter a detailed description.
-
Select Save & continue.
What to do next
40 lines · 1.3 KB
---
title: Input Care team case details into the Operational Rounding playbook
description: Complete the Care team case playbook stage in the Operational rounding playbook.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/ctwm-op-care-team-case.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Operational rounding playbook, Care Team Work Management, Healthcare Operations, Healthcare and Life Sciences]
---
# Input Care team case details into the Operational Rounding playbook
Complete the **Care team case** playbook stage in the Operational rounding playbook.
## Before you begin
Role required: sn\_hco\_orc.loc\_support\_agent or sn\_hco\_orc.plan author
## Procedure
1. In the **Operational rounding playbook**, navigate to the **Care team case** stage.
2. Provide a **Short description**.
For example, “Conduct safety assessment in your unit”.
3. Set the **Priority**.
4. Enter a detailed description.
5. Select **Save & continue.**
## What to do next
[Complete Care team task details in Operational Rounding](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/ctwm-op-care-team-task.md)
| title | Input Care team case details into the Operational Rounding playbook |
| description | Complete the Care team case playbook stage in the Operational rounding playbook. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/ctwm-op-care-team-case.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Operational rounding playbookCare Team Work ManagementHealthcare OperationsHealthcare and Life Sciences |