Input Orchestration case details into the Operational Rounding playbook

---
title: Input Orchestration case details into the Operational Rounding playbook
description: Complete the Orchestration case playbook stage in the Operational rounding playbook.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/ctwm-op-orc-case.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Operational rounding playbook, Care Team Work Management, Healthcare Operations, Healthcare and Life Sciences]
---

# Input Orchestration case details into the Operational Rounding playbook

Complete the **Orchestration case** playbook stage in the Operational rounding playbook.

## Before you begin

Role required: sn\_hco\_orc.loc\_support\_agent or sn\_hco\_orc.plan author

## Procedure

1.  In the **Operational rounding playbook**, navigate to the **Orchestraion case** stage.

2.  Fill in the following fields.

<table id="table_hch_v4t_m3c"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Short description

</td><td>

A short description of this healthcare orchestration case. For example, **Quarterly safety audits**.

</td></tr><tr><td>

Priority

</td><td>

The priority level of this healthcare orchestration case.

 Choices are:

 -   1 - Critical
-   2 - High
-   3 - Medium
-   4 - Low


</td></tr><tr><td>

Service definition

</td><td>

For example, Care team safety assessment.

 For example, **Care team safety assessment**.

</td></tr><tr><td>

Requesting organization

</td><td>

The healthcare organization associated with this healthcare orchestration case requestor.

</td></tr><tr><td>

Requested by

</td><td>

The healthcare organization associated with this healthcare orchestration case requestor.

</td></tr><tr><td>

Supporting organization

</td><td>

The organization responsible for fulfilment.

</td></tr><tr><td>

Assignment group

</td><td>

The assignment group associated with this healthcare orchestration case.

</td></tr><tr><td>

Assigned to

</td><td>

The assignment group associated with this healthcare orchestration case.

</td></tr><tr><td>

Description

</td><td>

A detailed description of the work being requested.

</td></tr></tbody>
</table>3.  Select **Continue**.


## What to do next

[Input Orchestration task details into the Operational Rounding playbook](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/ctwm-op-healthcare-orc-tasks.md)