Enable Multi-Provider SSO for your ServiceNow instance
task australia Updated Sep 10, 2026 1 min read hcls-cto-enabling-oidc.md
Ensure that Multiple Provider SSO is enabled and configured correctly for Care Team Portal to authenticate with Epic Hyperspace via Hyperdrive.
Before you begin
Role required: admin
About this task
Note: The steps that follow assume that you have Multiple Provider SSO installed on your ServiceNow instance.
Procedure
-
Set your scope to Global.
-
Navigate to Multi SSO > Properties and fill in the fields as follows.
- Set Enable multiple provider SSO to true.
- Set Enable debug logging for the multiple provider SSO integration to true.
-
Select Save.
36 lines · 1.2 KB
---
title: Enable Multi-Provider SSO for your ServiceNow instance
description: Ensure that Multiple Provider SSO is enabled and configured correctly for Care Team Portal to authenticate with Epic Hyperspace via Hyperdrive.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/hcls-cto-enabling-oidc.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Embed Care Team Portal in Epic, Configure, Care Team Portal, Healthcare Operations, Healthcare and Life Sciences]
---
# Enable Multi-Provider SSO for your ServiceNow instance
Ensure that Multiple Provider SSO is enabled and configured correctly for Care Team Portal to authenticate with Epic Hyperspace via Hyperdrive.
## Before you begin
Role required: admin
## About this task
**Note:** The steps that follow assume that you have Multiple Provider SSO installed on your ServiceNow instance.
## Procedure
1. Set your scope to **Global**.
2. Navigate to **Multi SSO** > **Properties** and fill in the fields as follows.
- Set **Enable multiple provider SSO** to true.
- Set **Enable debug logging for the multiple provider SSO integration** to true.
3. Select **Save**.
| title | Enable Multi-Provider SSO for your ServiceNow instance |
| description | Ensure that Multiple Provider SSO is enabled and configured correctly for Care Team Portal to authenticate with Epic Hyperspace via Hyperdrive. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/hcls-cto-enabling-oidc.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Embed Care Team Portal in EpicConfigureCare Team PortalHealthcare OperationsHealthcare and Life Sciences |