Care Team Operations for Healthcare IT

---
title: Care Team Operations for Healthcare IT
description: Care Team Operations for Healthcare IT contains the case types to report and fulfill healthcare IT issues.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/hcls-cto-it-app.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Healthcare Operations, Healthcare and Life Sciences]
---

# Care Team Operations for Healthcare IT

Care Team Operations for Healthcare IT contains the case types to report and fulfill healthcare IT issues.

## Get started

<table id="table_p3m_nhr_hdc" class="nav-card presentation"><tbody><tr><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text:Learn about how care teams use Care Team Operations for Healthcare IT.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/exploring-cto-it.md)

</td><td>

[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Plan and configure your implementation.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/configuring-cto-it.md)

</td><td>

[Request\[Omitted image "bus-manage.svg"\] Alt text:Submit support requests for healthcare IT issues.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/requesting-cto-it.md)

</td></tr><tr><td>

[Resolve\[Omitted image "bus-checkmark-circle.svg"\] Alt text:Resolve incidents created from Healthcare IT cases.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/fulfilling-cto-it.md)

</td><td>

[Reference\[Omitted image "bus-learn.svg"\] Alt text:Get details on components like fields, tables, and properties.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/cto-it-reference.md)

</td><td>

 

</td></tr></tbody>
</table>## Troubleshoot and get help

-   [Ask questions and explore other resources for  in the ServiceNow Community](https://www.servicenow.com/community/)
-   [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
-   [Contact Customer Service and Support](https://support.servicenow.com/now)