Configure the external Redox healthcare system as a source system for Redox Inbound Integration
Enable the Redox Inbound Integration application to receive data from the external Redox healthcare system by configuring the source and destination IDs of the system in your ServiceNow instance.
Before you begin
Important:
Starting with the Yokohama release, Redox Inbound Integration is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.
For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.
Role required: admin
Procedure
-
Configure the Source system [sn_hcls_source_system] table to receive data from an external Redox healthcare system by using the Redox Inbound Integration application.
For more information, see Configure an external Redox healthcare system as a source system for a custom integration.
---
title: Configure the external Redox healthcare system as a source system for Redox Inbound Integration
description: Enable the Redox Inbound Integration application to receive data from the external Redox healthcare system by configuring the source and destination IDs of the system in your ServiceNow instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/hcls-redox-config-source.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Redox Inbound Integration, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences]
---
# Configure the external Redox healthcare system as a source system for Redox Inbound Integration
Enable the Redox Inbound Integration application to receive data from the external Redox healthcare system by configuring the source and destination IDs of the system in your ServiceNow instance.
## Before you begin
**Important:**
Starting with the Yokohama release, Redox Inbound Integration is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.
For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support knowledge base.
Role required: admin
## Procedure
- Configure the Source system \[sn\_hcls\_source\_system\] table to receive data from an external Redox healthcare system by using the Redox Inbound Integration application.
For more information, see [Configure an external Redox healthcare system as a source system for a custom integration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-source-system.md).
| title | Configure the external Redox healthcare system as a source system for Redox Inbound Integration |
| description | Enable the Redox Inbound Integration application to receive data from the external Redox healthcare system by configuring the source and destination IDs of the system in your ServiceNow instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/hcls-redox-config-source.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureRedox Inbound IntegrationHealthcare and Life Sciences Service ManagementHealthcare and Life Sciences |