Change the sync schedule
Adjust how often the EMR Provider Directory Sync imports data by editing the FHIR Sync — Daily scheduled job directly.
Before you begin
Role required: sn_hco_intg_fhir.admin.
About this task
The sync cadence is controlled entirely by the scheduled job record — the application defines no separate system property for it. Edit the job's run frequency and time to change when the sync runs.
Important: The FHIR Sync — Daily job is installed inactive. Set the Active field to true on the job record before the sync will run on its configured schedule.
Procedure
-
Navigate to All > System Definition > Scheduled Jobs and open the FHIR Sync — Daily record.
-
Set the Run frequency and the run time to your preferred cadence.
The default is daily at 03:00 instance time. Choose a window when load on both your instance and the FHIR server is low.
-
Save the record.
Result
The change takes effect on the next scheduled run. No restart is required.
---
title: Change the sync schedule
description: Adjust how often the EMR Provider Directory Sync imports data by editing the FHIR Sync — Daily scheduled job directly.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/hco-fhir-configure-schedule.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [schedule, scheduled job, sync cadence]
breadcrumb: [Prerequisites for the FHIR integration, EMR Provider Directory Sync, Healthcare Integrations, Healthcare and Life Sciences]
---
# Change the sync schedule
Adjust how often the EMR Provider Directory Sync imports data by editing the **FHIR Sync — Daily** scheduled job directly.
## Before you begin
Role required: `sn_hco_intg_fhir.admin`.
## About this task
The sync cadence is controlled entirely by the scheduled job record — the application defines no separate system property for it. Edit the job's run frequency and time to change when the sync runs.
**Important:** The **FHIR Sync — Daily** job is installed inactive. Set the **Active** field to true on the job record before the sync will run on its configured schedule.
## Procedure
1. Navigate to **All** > **System Definition** > **Scheduled Jobs** and open the **FHIR Sync — Daily** record.
2. Set the **Run** frequency and the run time to your preferred cadence.
The default is daily at 03:00 instance time. Choose a window when load on both your instance and the FHIR server is low.
3. Save the record.
## Result
The change takes effect on the next scheduled run. No restart is required.
| title | Change the sync schedule |
| description | Adjust how often the EMR Provider Directory Sync imports data by editing the FHIR Sync — Daily scheduled job directly. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/hco-fhir-configure-schedule.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | schedulescheduled jobsync cadence |
| breadcrumb | Prerequisites for the FHIR integrationEMR Provider Directory SyncHealthcare IntegrationsHealthcare and Life Sciences |