Promote ServiceNow Otto for Virtual Agent for Care Team Portal

---
title: Promote ServiceNow Otto for Virtual Agent for Care Team Portal
description: The Request care team assistance agentic workflow can be promoted in Assistant Designer to show when using the Care Team Operations AI Chat Assistant.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/hco-now-assist-promote.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Care Team Portal, Healthcare Operations, Healthcare and Life Sciences]
---

# Promote ServiceNow Otto for Virtual Agent for Care Team Portal

The Request care team assistance agentic workflow can be promoted in Assistant Designer to show when using the Care Team Operations AI Chat Assistant.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **Assistant Designer** > **Asset library**.

2.  In Select assistant, select **Care Team Operations AI Chat Assistant**.

3.  In **Request care team assistance**, navigate to the additional options icon.

4.  In Visibility, select **Promoted**.

5.  Select **Save**.


## Result

The Request care team assistance agentic workflow is now promoted for users and is selectable when using the Care Team Operations AI Chat Assistant in Care Team Portal.