Completing to-do items from the patient portal

---
title: Completing to-do items from the patient portal
description: View and complete all to-do items assigned to you as a patient from the patient portal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/pre-visit-complete-to-do.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Pre-Visit Management, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences]
---

# Completing to-do items from the patient portal

View and complete all to-do items assigned to you as a patient from the patient portal.

**Important:**

Starting with the Yokohama release, Pre-Visit Management is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support knowledge base.

The to-dos page is where you as a patient can view and complete all your to-dos on a single page on the patient portal. By default, the following to-do items are assigned for procedure requests:

-   Review the insurance information
-   Review and sign the privacy consent form
-   Review and sign the procedure consent form

For each of the to-do item, you receive an email notification containing the item information and the link to the patient portal. You can access the to-dos page and complete your to-do items.

**Note:** Your administrator can configure the to-dos page to add more to-do items.