Pre-Visit Management

---
title: Pre-Visit Management
description: With the ServiceNow Pre-Visit Management application, streamline the scheduling process of procedure requests for patients and increase visibility to pre-authorization approvals prior to scheduled procedures.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/pre-visit-mgmt-app.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Healthcare and Life Sciences Service Management, Healthcare and Life Sciences]
---

# Pre-Visit Management

With the ServiceNow® Pre-Visit Management application, streamline the scheduling process of procedure requests for patients and increase visibility to pre-authorization approvals prior to scheduled procedures.

**Important:**

Starting with the Yokohama release, Pre-Visit Management is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support knowledge base.

## Request apps on the Store

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).

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[Explore \[Omitted image "bus-explore.svg"\] Alt text: Learn about how healthcare organizations use Pre-Visit Management.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/pre-visit.md)

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[Configure \[Omitted image "bus-sdlc.svg"\] Alt text: Plan and configure your implementation.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/pre-visit-config-app.md)

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[Manage \[Omitted image "bus-agent-workspace-1.svg"\] Alt text: Manage procedure requests from the Workspace.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/pre-visit-using-workspace.md)

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[Complete \[Omitted image "bus-compliance.svg"\] Alt text: Complete your to-do items for procedure requests.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/pre-visit-complete-to-do.md)

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[Contribute \[Omitted image "bus-case.svg"\] Alt text: Create procedure request cases as a contributor.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/pre-visit-create-case-contributor.md)

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[Reference\[Omitted image "bus-learn.svg"\] Alt text: Get details about components including tables and properties.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/pre-visit-reference.md)

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[Analytics and reporting \[Omitted image "bus-performance-forecasting-2.svg"\] Alt text: Coordinate work and improve processes with dashboards and reports.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/pre-visit-analytics-reporting.md)

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