Define My SN Instance environments

concept australia Updated Sep 10, 2026 1 min read add-view-scan-engine-related-lists.md
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Configure instance integration settings to define the different environments for your ServiceNow instances and to take advantage of exception processing, definition syncing, and user story tracking in Impact.

Role required: Scan Engine admin and Impact admin.

System properties

These are the properties specifically created by the Scan Engine application during installation.

My SN Instances

Each record indicates an instance connected to the current instance through API integrations.

  1. To add an instance to the list, select New.
  2. Configure the following fields and settings.

Field/Setting

Description

Instance Name

The name of the instance.

Instance URL

The URL of the instance.

Environment

The instance environment:

  • Development
  • Production
  • Test Important: Only one instance can be listed as Production. Otherwise, the integration will fail.

Validated

  • Indicates whether the instance has been successfully validated using the UI Action provided in the configuration interface.
  • You can use the Validate Connection action available on the instance configuration form to attempt a live connection to the target instance using the defined credentials and connection parameters. If successful, the instance is flagged as Validated = true.

Connection Status

  • Represents the current state of connectivity between local and remote instances.

  • This field is automatically updated based on the results of the validation process. It reflects the outcome of the live connection test and cannot be edited.

  • The following values are supported:

    • Approvals not configured in production
    • Authentication method is not configured
    • Connection Valid
    • Connection Invalid
    • API User is missing role
    • User not setup on target instance These values help diagnose integration issues, and help with corrective actions.

Authentication Type

The instance authentication type:

  • Basic
  • OAuth

API Credential Config

This field references the credential record used for authentication when Basic is selected as the Authentication Type.Note: This value typically points to a Basic Auth credential stored securely in the system.

OAuth Application Registry

  • The OAuth application registry used for cross-instance integrations.
  • This field is only available if OAuth is selected as the Authentication Type.

OAuth User Profile

The OAuth user profile used for cross-instance integrations.

**Parent Topic:**[Configure Scan Engine properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/configure-scan-engine-properties.md)
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