Configuring Impact
concept australia Updated Oct 3, 2026 1 min read configuring-impact-platform.md
The tasks are outlined to install and set up the Impact Store Application.
Set up Impact
The Impact Setup Hub is the way to install and configure the Impact Store Application, with install built directly into the same flow.
- Use the Impact Setup Hub
Use the Impact Setup Hub to install Impact and complete a sequence of tasks that configure it on your ServiceNow instance. - Assign roles
Assign users to the role groups that control access to Impact, Platform Health, and the Now Assist panel. - Activate Scan Engine and review settings
Use Impact Guided Setup to set up the minimum required configuration options in order to run the first system scan. - Register and connect to the data provider
Automated registration initiates, establishes, and verifies the secure connection to the Impact Delivery Instance, the provider, into one combined task. - Grant temporary instance access to your Impact Squad
Familiarize yourself with your ServiceNow Impact Squad, a dedicated team of experts ready to assist in tackling your team's unique transformation challenges. View or grant your Impact squad 30 day read-only access to your instance to support you with Impact features. - Impact Guided Setup (Legacy)
Use Impact Guided Setup to follow a sequence of tasks that help you configure the Impact Store Application on your ServiceNow instance.
Parent Topic:Impact
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--- title: Configuring Impact description: The tasks are outlined to install and set up the Impact Store Application. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/impact/configuring-impact-platform.html release: australia topic_type: concept last_updated: "2026-10-03" reading_time_minutes: 1 breadcrumb: [Impact] --- # Configuring Impact The tasks are outlined to install and set up the Impact Store Application. ## Set up Impact The Impact Setup Hub is the way to install and configure the Impact Store Application, with install built directly into the same flow. <table id="table_setup-hub-card" class="nav-card"><tbody><tr><td align="center"> [Use the Impact Setup Hub\[Omitted image "bus-low-code-dev-tools.svg"\] Alt text:Install Impact, if needed, and complete setup from the Product Hub page.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/use-impact-setup-hub.md) </td><td align="center"> [Activate the ServiceNow Otto skill for Impact\[Omitted image "bus-artificial-intelligence.svg"\] Alt text:Get assistance from generative AI experiences to help with your instance faster.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/activate-now-assist-skills-in-now-assist-for-impact.md) </td></tr></tbody> </table>**Note:** Impact Guided Setup remains available for a period of time as a legacy path. Install from the ServiceNow Store first, then open Guided Setup. See [Impact Guided Setup \(Legacy\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/guided-setup-impact-in-app.md). 1. [Use the Impact Setup Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/use-impact-setup-hub.md) Use the Impact Setup Hub to install Impact and complete a sequence of tasks that configure it on your ServiceNow instance. 2. [Assign roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/assign-roles.md) Assign users to the role groups that control access to Impact, Platform Health, and the Now Assist panel. 3. [Activate Scan Engine and review settings](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/configure-initial-scan-engine-settings.md) Use Impact Guided Setup to set up the minimum required configuration options in order to run the first system scan. 4. [Register and connect to the data provider](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/initiate-registration.md) Automated registration initiates, establishes, and verifies the secure connection to the Impact Delivery Instance, the provider, into one combined task. 5. [Grant temporary instance access to your Impact Squad](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/hop-access-impact-squad.md) Familiarize yourself with your ServiceNow Impact Squad, a dedicated team of experts ready to assist in tackling your team's unique transformation challenges. View or grant your Impact squad 30 day read-only access to your instance to support you with Impact features. 6. [Impact Guided Setup \(Legacy\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/guided-setup-impact-in-app.md) Use Impact Guided Setup to follow a sequence of tasks that help you configure the Impact Store Application on your ServiceNow instance. **Parent Topic:**[Impact](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/impact-landing-page.md)
| title | Configuring Impact |
| description | The tasks are outlined to install and set up the Impact Store Application. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/impact/configuring-impact-platform.html |
| release | australia |
| topic_type | concept |
| last_updated | 2026-10-03 |
| reading_time_minutes | 1 |
| breadcrumb | Impact |