Configuring Impact

concept australia Updated Oct 3, 2026 1 min read configuring-impact-platform.md
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The tasks are outlined to install and set up the Impact Store Application.

Set up Impact

The Impact Setup Hub is the way to install and configure the Impact Store Application, with install built directly into the same flow.

**Note:** Impact Guided Setup remains available for a period of time as a legacy path. Install from the ServiceNow Store first, then open Guided Setup. See [Impact Guided Setup \(Legacy\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/guided-setup-impact-in-app.md).
  1. Use the Impact Setup Hub
    Use the Impact Setup Hub to install Impact and complete a sequence of tasks that configure it on your ServiceNow instance.
  2. Assign roles
    Assign users to the role groups that control access to Impact, Platform Health, and the Now Assist panel.
  3. Activate Scan Engine and review settings
    Use Impact Guided Setup to set up the minimum required configuration options in order to run the first system scan.
  4. Register and connect to the data provider
    Automated registration initiates, establishes, and verifies the secure connection to the Impact Delivery Instance, the provider, into one combined task.
  5. Grant temporary instance access to your Impact Squad
    Familiarize yourself with your ServiceNow Impact Squad, a dedicated team of experts ready to assist in tackling your team's unique transformation challenges. View or grant your Impact squad 30 day read-only access to your instance to support you with Impact features.
  6. Impact Guided Setup (Legacy)
    Use Impact Guided Setup to follow a sequence of tasks that help you configure the Impact Store Application on your ServiceNow instance.

Parent Topic:Impact

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