Data synchronization reference

concept australia Updated Sep 2, 2026 1 min read data-synchronization-reference.md
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Reference information for data synchronization features in Impact.

This section contains reference information for data synchronization, including field mappings, storage estimation, and data sync processes.

  • Use manual registration to configure the Impact Store Application
    Manual registration is generally used by advanced users or to obtain configuration support from your Impact Squad. Regulated and GCC customers are also required to use manual registration.
  • Secure data transfer using Service Bridge
    Data transfer between the Impact Delivery Instance and Impact Store Application is facilitated via Service Bridge.
  • Impact storage estimation
    The Impact store app stores data within your ServiceNow instance and contributes to your instance's overall storage footprint. Storage usage varies depending on whether your instance is connected to the Impact Delivery Instance and on the level of collaboration activity.
  • Dependent applications installed with the Impact Store App
    Following is a comprehensive overview of the dependent apps that are included with the installation of the Impact Store Application Each section delineates the features that activate event-based synchronization within the various product capabilities.
  • Table and field level mapping
    Following is information on the data that is synchronized between the Impact Delivery Instance and the Impact Store Application.

Parent Topic:Impact reference

Keywords data synchronizationfield mappingstorage
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