Install the Data Collection Pack for IT Operations Management
task australia Updated Sep 10, 2026 1 min read dc-itom-install.md
To enable the Data Collection Pack, you must install dependent plugins and activate Data Collection jobs.
Before you begin
The IT Operations Management Success Metric Definitions in this application rely on another application. confirm that the required plugins are installed if they are not already installed. For more information, see Install Impact Value Management Data Collection Content Pack Apps dependent plugins.
Role required: Impact users
Procedure
-
Navigate to the Impact workspace on your instance.
-
Navigate to All > Impact > Configuration > Value PA Data Collection Jobs.
-
Select Value PA Data Collection jobs.
-
Search for and select the following:
- Impact VM - IT Operations Management - Monthly Data Collection
- Impact VM - IT Operations Management - Historical Data Collection If you're having trouble finding the data collection jobs, check whether the required data collection-dependent plugins are installed correctly. See Install Impact Value Management Data Collection Content Pack Apps dependent plugins.
Parent Topic:Impact Value Management Data Collection Content Pack for IT Operations Management
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---
title: Install the Data Collection Pack for IT Operations Management
description: To enable the Data Collection Pack, you must install dependent plugins and activate Data Collection jobs.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/impact/dc-itom-install.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Impact Value Management Data Collection Content Pack for IT Operations Management, Enable data collection for Value Management, Guided Setup \(Legacy\), Configuring Impact, Impact]
---
# Install the Data Collection Pack for IT Operations Management
To enable the Data Collection Pack, you must install dependent plugins and activate Data Collection jobs.
## Before you begin
The IT Operations Management Success Metric Definitions in this application rely on another application. confirm that the required plugins are installed if they are not already installed. For more information, see [Install Impact Value Management Data Collection Content Pack Apps dependent plugins](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/dc-install-plugins.md).
Role required: Impact users
## Procedure
1. Navigate to the Impact workspace on your instance.
2. Navigate to **All** > **Impact** > **Configuration** > **Value PA Data Collection Jobs**.
3. Select **Value PA Data Collection jobs**.
4. Search for and select the following:
- **Impact VM - IT Operations Management - Monthly Data Collection**
- **Impact VM - IT Operations Management - Historical Data Collection**
If you're having trouble finding the data collection jobs, check whether the required data collection-dependent plugins are installed correctly. See [Install Impact Value Management Data Collection Content Pack Apps dependent plugins](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/dc-install-plugins.md).
**Parent Topic:**[Impact Value Management Data Collection Content Pack for IT Operations Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/data-collection-itom.md)
| title | Install the Data Collection Pack for IT Operations Management |
| description | To enable the Data Collection Pack, you must install dependent plugins and activate Data Collection jobs. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/impact/dc-itom-install.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Impact Value Management Data Collection Content Pack for IT Operations ManagementEnable data collection for Value ManagementGuided Setup \(Legacy\)Configuring ImpactImpact |