Install the Data Collection Pack for IT Service Management

---
title: Install the Data Collection Pack for IT Service Management
description: To enable the Data Collection Pack, you must activate Data Collection jobs.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/impact/dc-itsm-install.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Impact Value Management Data Collection Content Pack for IT Service Management, Enable data collection for Value Management, Guided Setup \(Legacy\), Configuring Impact, Impact]
---

# Install the Data Collection Pack for IT Service Management

To enable the Data Collection Pack, you must activate Data Collection jobs.

## Before you begin

Role required: Impact users

## Procedure

1.  Navigate to the Impact workspace on your instance.

2.  Navigate to **All** > **Impact** > **Configuration** > **Value PA Data Collection Jobs**.

3.  Select **Value PA Data Collection jobs**.

4.  Search for and select the following:

    -   **Impact VM - IT Service Management- Monthly Data Collection**
    -   **Impact VM - IT Service Management- Historical Data Collection**

**Parent Topic:**[Impact Value Management Data Collection Content Pack for IT Service Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/data-collection-itsm.md)