Impact Delivery Instance reference

---
title: Impact Delivery Instance reference
description: Reference information for Impact Delivery Instance features and configuration.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/impact/idi-reference.html
release: australia
topic_type: concept
last_updated: "2026-09-02"
reading_time_minutes: 2
keywords: [Impact Delivery Instance, IDI, configuration]
breadcrumb: [Impact reference, Impact]
---

# Impact Delivery Instance reference

Reference information for Impact Delivery Instance features and configuration.

This section contains reference information for Impact Delivery Instance, including configuration, user management, roles, features, and reporting.

-   **[Impact Delivery Instance overview](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/impact-delivery-instance-reference.md)**  
The Impact Delivery Instance is the service provider for the Impact Store Application.
-   **[Setup for the Impact Delivery Instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/configuring-impact-idi.md)**  
The Impact Delivery Instance is delivered to you with minimal technical configuration required. Many of the setup steps involve planning within your organization and with your Impact Squad.
-   **[Benefits & Usage](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/impact-features.md)**  
Impact Benefits & Usage allows you to quickly access and review the powerful tools available in your Impact subscription.
-   **[Activity Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/impact-activity-center/impact-activity-center.md)**  
The Activity Center provides a comprehensive view of all the activities supporting your day to day journey with Impact.
-   **[Group Views](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/group-views.md)**  
Impact enables multiple stakeholder groups within your organization to lead their own digital transformation.
-   **[Manage Initiative and Accelerator permissions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/grant-ide-permissions.md)**  
Review and approve Initiative and Accelerator activities access using **Manage Permissions**.
-   **[Objectives and outcomes in Impact Delivery Instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/objectives-and-outcomes-in-impact-delivery-instance.md)**  
The value management lifecycle starts with the creation of the Objectives and outcomes that are high-level goals tied to measurable outcomes that help illustrate value over time.
-   **[Value Reports in Impact Delivery Instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/value-reports-in-impact-delivery-instance.md)**  
Your impact squad can work with you to calculate the operational or monetized value you have realized with ServiceNow in a **Value Report**.
-   **[Manage product adoption roadmaps for Impact Delivery Instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/create-and-publish-a-product-adoption-roadmap.md)**  
Create a product Adoption Roadmap \(PAR\) with a single click by selecting the template that best supports your specific business outcome.
-   **[Manage capabilities maps in Impact Delivery Instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/manage-capabilities.md)**  
Manage the usage status for capabilities and how they’re being used in your instance. The information in the capabilities status fields feeds the capabilities maps summary bar.
-   **[Consumption Report in Impact Delivery Instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/ide-consumption-report.md)**  
Get an overview of your Impact tier features and their usage.
-   **[Subscriptions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/subscriptions.md)**  
See a list of your subscriptions for all of your instances and the list of applications that you’re entitled to, as part of those subscriptions, in one comprehensive view.
-   **[Training Insights](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/training-insights.md)**  
Impact Training Insights provide a comprehensive view of organizational learning activities, with real-time data available whenever and wherever it's needed.
-   **[HealthScan for the Impact Delivery Instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/healthscan.md)**  
ServiceNow HealthScan is a diagnostic tool for the Impact Delivery Instance that helps you understand the current health of your instance, identify potential issues and setbacks, and take quick corrective action.​

**Parent Topic:**[Impact reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/impact-reference.md)