Capability details

concept australia Updated Sep 21, 2026 1 min read capability-details.md
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View the various details for a capability using the Capability details page.

Capability

Description

Workflow

View the workflow for the selected capability.

Product

View the product for the selected capability.

Entitled

View if the selected capability is entitled to a subscription.

Usage Status

View the current usage status of the selected capability.Note: You can edit the Usage status for the selected capability by selecting the edit icon.

About this capability

View a Now Assist generated summary of description, features, benefits, and related resources when you click on a capability.

Capability Notes

View and edit additional information specific to a capability. You can view these notes by either selecting the capability from the capabilities map or a product adoption roadmap.

Included with these subscriptions

View which subscriptions provide entitlement to an entitled capability.

Guidelines for phase (Phase name)

View and edit notes specific to the phase for adoption guidance related to the capability that helps to ensure a smooth and effective product adoption. Some examples include prerequisites, dependencies, preparation materials, training, or any other adoption guidance fromServiceNow. Note: This section is only available when the capability is selected from the product adoption roadmap.

Support these business objectives

View and edit the business objectives related to a capability. Select Add business objective to add or remove business objectives for the selected capability.

Accelerators from the catalog

View the accelerators currently associated with the selected capability. Select an accelerator to view details for the accelerator including activities and time estimates.

Select View accelerator and initiative catalog to view your list of accelerators and initiatives.

From accelerator details, you can select Request accelerator to initiate the accelerator.

Requested Accelerators

View all the previously requested accelerators for the selected capability.

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