IO analytics

concept australia Updated Sep 10, 2026 1 min read io-analytics.md
Raw file servicenow.com

View comparisons for performance of key metrics over time with the Impact Total package.

  • Compare Datasets (Release, Dates)

    Compare and understand metrics for any two releases/patches to see the impact of changes

  • Top Transactions

    Analyze and compare your top transactions for a specific instance during a selected date range.

  • Query Patterns

    Visualize trends and overlay key metrics to see impact

  • Compare datasets in Instance Observer
    Instance Observer help you understand the impact of changes, troubleshoot issues, and understand performance patterns over time.

  • Understand query patterns
    Discover and identify performance issues with efficient query patterns to filter records, build dynamic queries, and optimize application performance across tables and modules within the ServiceNow instances.

  • User Experience
    Explore real-time user monitoring to analyze user experience and performance insights in Instance Observer​ telemetry into node, transaction type, URL, and user level breakdowns for Impact Total customers.

Parent Topic:Monitor instance performance with Instance Observer

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