Configure a robot credential in RPA Hub for smart card

task australia Updated Sep 10, 2026 1 min read configure-smart-card-auth-il.md

Create a robot credential so that the unattended robot can log in to a Windows machine that uses smart card for login and perform the automation.

Before you begin

Ensure that the latest MSIs for Unattended Robot and Unattended Robot Login Agent (version 10.1.0) are installed.

Do this task only when you select the Process Type field as Unattended on the Bot process configuration form while you're creating a bot process. For more information, see Configuring a bot process record in RPA Hub, Bot process configuration form in RPA Hub, and Bot Process form in RPA Hub.

External credentials are not supported for smart cards.

Role required: sn_rpa_fdn.rpa_developer, sn_rpa_fdn.rpa_release_manager, or sn_rpa_fdn.rpa_admin

Procedure

Navigate to All > Robotic Process Automation > RPA Hub Workspace.
Select the list icon ([Omitted image "rpahublist-icon.png"] Alt text: List icon.).
On the Lists tab, under Credential Management, select Robot Credentials.
Select New.
Provide a unique name for the robot credential.
From the Authentication Type field, select Smart Card.
In the Robot Username field, enter the user principle name (UPN) to be used by the robot.
In the Robot Password field, enter the smart card PIN to be used by the robot.
Select Save.

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---
title: Configure a robot credential in RPA Hub for smart card
description: Create a robot credential so that the unattended robot can log in to a Windows machine that uses smart card for login and perform the automation.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/integrate-applications/configure-smart-card-auth-il.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Smart Card, Credential Management, Use, RPA Hub, Robotic Process Automation \(RPA\) Hub, Workflow Data Fabric]
---

# Configure a robot credential in RPA Hub for smart card

Create a robot credential so that the unattended robot can log in to a Windows machine that uses smart card for login and perform the automation.

## Before you begin

Ensure that the latest MSIs for Unattended Robot and Unattended Robot Login Agent \(version 10.1.0\) are installed.

Do this task only when you select the **Process Type** field as **Unattended** on the Bot process configuration form while you're creating a bot process. For more information, see [Configuring a bot process record in RPA Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/create-botprocess.md), [Bot process configuration form in RPA Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/create-botprocess-config.md), and [Bot Process form in RPA Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/select-botprocess.md).

External credentials are not supported for smart cards.

Role required: sn\_rpa\_fdn.rpa\_developer, sn\_rpa\_fdn.rpa\_release\_manager, or sn\_rpa\_fdn.rpa\_admin

## Procedure

1. Navigate to **All** &gt; **Robotic Process Automation** &gt; **RPA Hub Workspace**.

2. Select the list icon \(\[Omitted image "rpahublist-icon.png"\] Alt text: List icon.\).

3. On the **Lists** tab, under **Credential Management**, select **Robot Credentials**.

4. Select **New**.

5. Provide a unique name for the robot credential.

6. From the **Authentication Type** field, select **Smart Card**.

7. In the **Robot Username** field, enter the user principle name \(UPN\) to be used by the robot.

8. In the **Robot Password** field, enter the smart card PIN to be used by the robot.

9. Select **Save**.