Create a Prometheus connection

task australia Updated Sep 10, 2026 1 min read create-prometheus-connection.md
Raw file servicenow.com

Establish a zero copy connection to a Prometheus system in Zero Copy Connector Hub.

Before you begin

Role required: df_connection_admin

About this task

Work with your data source admin to create a connection to Prometheus. For additional information about connecting, refer to the Prometheus connector documentation.

Note: This connector was developed by the open-source community and made available through the ServiceNow AI Platform for general use. Functionality can vary and might not cover all use cases supported by primary connectors.

Procedure

  1. Navigate to the available community connectors in Zero Copy Connector Hub in one of the following ways:

    • Navigate to All > Zero Copy Connector Hub > Available connectors > Community connectors.
    • Navigate to Admin > Zero Copy Connector Hub > Available connectors > Community connectors.
  2. Find the Prometheus connector and select Connect.

  3. On the form, fill in the fields.

Field

Description

Name and description

Connection label

Unique name for this connection. This helps in identifying the connection within your system.

Connection name

System-generated name based on the Connection label. This field cannot be modified once the connection is established.

Short description

Description of the connection explaining what it is about.

Connection attributes

Connection URL

Endpoint for the Prometheus coordinator host. For example:https://<host>/<path>

Authentication methods

Authentication method

Authentication method to use with Prometheus. Default is Basic Authentication.

Username

Username for basic authentication.

Password

Password associated with the username.

4. Configure connection security.

Option

Description

Default

Select this option to use Java security CA certificates to establish a secure connection with the data source.This option uses public certificates that are already available in the Java security truststore.

TLS

Select this option if your data source requires one-way SSL and uses its own certificates.

5. If you selected TLS, attach the Base64-encoded truststore PEM file using one of the following options.

Attach TrustStore file

Upload the PEM file by selecting Attach PEM file and selecting the file.

Enter TrustStore file contents

Copy and paste the contents of the truststore file, ensuring the content begins with: ``` -----BEGIN CERTIFICATE-----

Text
 and ends with: ```-----END CERTIFICATE-----
6. Select **Connect**.

Result

A test connection is made to the external data source, verifying that the connection details are correct and the data source is accessible.

What to do next

If the connection succeeds, configure data steward access on the Access Control tab. See .

If the connection fails, verify the connection details with your data source administrator and try again.

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