Set up triggers for the Aha! spoke
Set up triggers for the Aha! spoke for the required events. The endpoint enables webhooks to connect with your ServiceNow instance.
Before you begin
Role required: admin
Configure triggers in ServiceNow instance
Configure endpoint for webhooks in the Aha! that support the token authentication.
Before you begin
Role required: flow_designer and connection_admin
Procedure
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Navigate to All > Process Automation > Workflow Studio.
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Click the Integrations tab.
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Toggle and enable the Inbound connections.
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Locate the Aha! Spoke endpoint and click View Details.
[Omitted image "aha-ext-triggers1.jpg"] Alt text:
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For the Aha! External Trigger end point, click Configure.
[Omitted image "aha-ext-triggers2.jpg"] Alt text:
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Select the user who can trigger the endpoint and click Activate.
[Omitted image "aha-ext-triggers3.jpg"] Alt text:
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Copy the generated endpoint URL.
[Omitted image "aha-ext-triggers4.jpg"] Alt text:
Add the endpoint URL in Aha!
Add the endpoint URL that is generated in your ServiceNow instance in the Aha! account to enable webhooks to connect with your ServiceNow instance.
Before you begin
Role required: admin
Procedure
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Log in to Aha! Workspace as an admin.
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Click user profile and navigate to SETTINGS > Workspace.
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Under Integrations, click + to add an integration.
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Under API, click + Activity webhook.
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On the form, for Hook URL paste the generated endpoint URL that was generated after you configured triggers in the ServiceNow instance.
For more information, see Configure triggers in ServiceNow instance.
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Select the activities and users as per your requirement.
For the list supported events, see the Spoke triggers section.
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Select the Valid certificate, Reduce webhook delay, and Enable check boxes.
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Click Add activity.
---
title: Set up triggers for the Aha! spoke
description: Set up triggers for the Aha! spoke for the required events. The endpoint enables webhooks to connect with your ServiceNow instance.Configure endpoint for webhooks in the Aha! that support the token authentication.Add the endpoint URL that is generated in your ServiceNow instance in the Aha! account to enable webhooks to connect with your ServiceNow instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/integrate-applications/integration-hub/aha-ext-triggers.html
release: australia
product: Integration Hub
classification: integration-hub
topic_type: task
last_updated: "2026-03-29"
reading_time_minutes: 1
breadcrumb: [Aha! Spoke, Integration Hub spokes, Build integrations, Integration Hub, Workflow Data Fabric]
---
# Set up triggers for the Aha! spoke
Set up triggers for the Aha! spoke for the required events. The endpoint enables webhooks to connect with your ServiceNow instance.
## Before you begin
Role required: admin
## Configure triggers in ServiceNow instance
Configure endpoint for webhooks in the Aha! that support the token authentication.
### Before you begin
Role required: flow\_designer and connection\_admin
### Procedure
1. Navigate to **All** > **Process Automation** > **Workflow Studio**.
2. Click the **Integrations** tab.
3. Toggle and enable the **Inbound** connections.
4. Locate the **Aha! Spoke** endpoint and click **View Details**.
\[Omitted image "aha-ext-triggers1.jpg"\] Alt text:
5. For the **Aha! External Trigger** end point, click **Configure**.
\[Omitted image "aha-ext-triggers2.jpg"\] Alt text:
6. Select the user who can trigger the endpoint and click **Activate**.
\[Omitted image "aha-ext-triggers3.jpg"\] Alt text:
7. Copy the generated endpoint URL.
\[Omitted image "aha-ext-triggers4.jpg"\] Alt text:
## Add the endpoint URL in Aha!
Add the endpoint URL that is generated in your ServiceNow instance in the Aha! account to enable webhooks to connect with your ServiceNow instance.
### Before you begin
Role required: admin
### Procedure
1. Log in to Aha! Workspace as an admin.
2. Click user profile and navigate to **SETTINGS** > **Workspace**.
3. Under **Integrations**, click **+** to add an integration.
4. Under **API**, click **+ Activity webhook**.
5. On the form, for **Hook URL** paste the generated endpoint URL that was generated after you configured triggers in the ServiceNow instance.
For more information, see [Configure triggers in ServiceNow instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/integration-hub/aha-ext-triggers.md).
6. Select the activities and users as per your requirement.
For the list supported events, see the [Spoke triggers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/integration-hub/aha-spoke.md) section.
7. Select the **Valid certificate**, **Reduce webhook delay**, and **Enable** check boxes.
8. Click **Add activity**.
| title | Set up triggers for the Aha! spoke |
| description | Set up triggers for the Aha! spoke for the required events. The endpoint enables webhooks to connect with your ServiceNow instance.Configure endpoint for webhooks in the Aha! that support the token authentication.Add the endpoint URL that is generated in your ServiceNow instance in the Aha! account to enable webhooks to connect with your ServiceNow instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/integrate-applications/integration-hub/aha-ext-triggers.html |
| release | australia |
| product | Integration Hub |
| classification | integration-hub |
| topic_type | task |
| last_updated | 2026-03-29 |
| reading_time_minutes | 1 |
| breadcrumb | Aha! SpokeIntegration Hub spokesBuild integrationsIntegration HubWorkflow Data Fabric |