Password reset using Integration Hub
Create subflows in Integration Hub to automate and customize the password reset process for users managed by third-party applications such as Okta or Microsoft Entra ID.
Create subflows in Integration Hub to automate password reset processes. Use the Password Reset to enable an end user to use a self-service process to reset or change the password. Alternatively, your organization can implement a process that requires a service desk agent to reset passwords for end users. See Customize password reset processes and integrate third-party credential services for more information.
Password reset Integration Hubusage overview
Navigate to Password Reset > Usage Overview view the count of password reset transactions performed using Integration Hub for your instance.
Note: Admin must activate the Password Reset - Orchestration Add-on (com.glideapp.password_reset.addon.orchestration) plugin to view the dashboard.
Parent Topic:Building integrations in Integration Hub
--- title: Password reset using Integration Hub description: Create subflows in Integration Hub to automate and customize the password reset process for users managed by third-party applications such as Okta or Microsoft Entra ID. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/integrate-applications/integration-hub/password-reset-ihub.html release: australia product: Integration Hub classification: integration-hub topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Build integrations, Integration Hub, Workflow Data Fabric] --- # Password reset using Integration Hub Create subflows in Integration Hub to automate and customize the password reset process for users managed by third-party applications such as Okta or Microsoft Entra ID. Create subflows in Integration Hub to automate password reset processes. Use the [Password Reset](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/password-reset-landing-page.md) to enable an end user to use a self-service process to reset or change the password. Alternatively, your organization can implement a process that requires a service desk agent to reset passwords for end users. See [Customize password reset processes and integrate third-party credential services](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/setup-pwd-reset-ihub.md) for more information. ## Password reset Integration Hubusage overview Navigate to **Password Reset** > **Usage Overview** view the count of password reset transactions performed using Integration Hub for your instance. **Note:** Admin must activate the Password Reset - Orchestration Add-on \(com.glideapp.password\_reset.addon.orchestration\) plugin to view the dashboard. **Parent Topic:**[Building integrations in Integration Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/integration-hub/building-integrations-ih.md)
| title | Password reset using Integration Hub |
| description | Create subflows in Integration Hub to automate and customize the password reset process for users managed by third-party applications such as Okta or Microsoft Entra ID. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/integrate-applications/integration-hub/password-reset-ihub.html |
| release | australia |
| product | Integration Hub |
| classification | integration-hub |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Build integrationsIntegration HubWorkflow Data Fabric |