Provide Signing Key in ServiceNow instance

task australia Updated Mar 12, 2026 1 min read provide-signingkey-slack.md
Raw file servicenow.com

Provide Slack app details and Signing Key in your ServiceNow instance for authenticating requests from ServiceNow.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Slack > Slack Configurations.

  2. Open the default record.

    You can also create new record to provide other signing keys.

  3. On the form, fill these values.

Field

Description

Slack App

Name of your Slack app.Note: This name should same as the app name provided while creating the Slack app.

Connection Alias

Connection alias associated with the selected app in the Connections tab.

Property Name

Name of the Slack configuration. Enter Signing Secret.

Signing Secret

Signing Secret of your Slack app.

4. Click **Update**.
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