Set up Smartsheet spoke connection and credentials
Set up the connection and credential record to enable the ServiceNow® instance to get authenticated and connected to Smartsheet.
Before you begin
Role required: admin
Procedure
-
Navigate to All > Connection & Credential Aliases.
-
Open the record for the Smartsheet alias.
-
From the Related Links section, select Create New Connection & Credential.
The following example shows the Create New Connection & Credential link that you select to set up a connection and credential record.
[Omitted image "smartsheet-connection-cred1.png"] Alt text: Smartsheet connection and credential record creation link.
-
On the form, fill in these fields.
|
Field |
Description |
|---|---|
|
Name |
User name that is used to connect to Smartsheet. |
|
Connection URL |
This field is automatically set to
|
|
API Key |
Application Programming Interface (API) key that is generated on Smartsheet. Note: To learn how to generate the API key, see Generate the Smartsheet Application Programming Interface (API) key. |
A new connection and credential record is created in the **Connections** tab. This record is the default record unless you create another record and set that one as the default.
The following example shows that a connection and credential record is created and available under the **Connections** tab.
\[Omitted image "smartsheet-connection-cred-created.png"\] Alt text: Smartsheet connection and credential record created.
---
title: Set up Smartsheet spoke connection and credentials
description: Set up the connection and credential record to enable the ServiceNow instance to get authenticated and connected to Smartsheet.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/integrate-applications/integration-hub/set-up-smartsheet-connection-credentials.html
release: australia
product: Integration Hub
classification: integration-hub
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Set up the Smartsheet spoke, Smartsheet Spoke, Integration Hub spokes, Build integrations, Integration Hub, Workflow Data Fabric]
---
# Set up Smartsheet spoke connection and credentials
Set up the connection and credential record to enable the ServiceNow® instance to get authenticated and connected to Smartsheet.
## Before you begin
Role required: admin
## Procedure
1. Navigate to **All** > **Connection & Credential Aliases**.
2. Open the record for the Smartsheet alias.
3. From the Related Links section, select **Create New Connection & Credential**.
The following example shows the Create New Connection & Credential link that you select to set up a connection and credential record.
\[Omitted image "smartsheet-connection-cred1.png"\] Alt text: Smartsheet connection and credential record creation link.
4. On the form, fill in these fields.
<table id="table_kgr_cxz_1wb"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Name
</td><td>
User name that is used to connect to Smartsheet.
</td></tr><tr><td>
Connection URL
</td><td>
This field is automatically set to `https://api.smartsheet.com`. **Note:** Based on regions, replace the Connection URL with these respective URLs:
- Smartsheet Gov: `https://api.smartsheetgov.com/`
- Smartsheet Regions Europe: `https://api.smartsheet.eu/`
- Smartsheet Regions Australia: `https://api.smartsheet.au/`
</td></tr><tr><td>
API Key
</td><td>
Application Programming Interface \(API\) key that is generated on Smartsheet. **Note:** To learn how to generate the API key, see [Generate the Smartsheet Application Programming Interface \(API\) key](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/integration-hub/generate-smartsheet-api-key.md).
</td></tr></tbody>
</table>5. Select **Create**.
A new connection and credential record is created in the **Connections** tab. This record is the default record unless you create another record and set that one as the default.
The following example shows that a connection and credential record is created and available under the **Connections** tab.
\[Omitted image "smartsheet-connection-cred-created.png"\] Alt text: Smartsheet connection and credential record created.
| title | Set up Smartsheet spoke connection and credentials |
| description | Set up the connection and credential record to enable the ServiceNow instance to get authenticated and connected to Smartsheet. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/integrate-applications/integration-hub/set-up-smartsheet-connection-credentials.html |
| release | australia |
| product | Integration Hub |
| classification | integration-hub |
| topic_type | task |
| last_updated | 2026-03-12 |
| reading_time_minutes | 1 |
| breadcrumb | Set up the Smartsheet spokeSmartsheet SpokeIntegration Hub spokesBuild integrationsIntegration HubWorkflow Data Fabric |