Set up the Automation Anywhere spoke
Integrate ServiceNow and Automation Anywhere instances by using the Automation Anywhere credential record to authenticate ServiceNow requests.
Before you begin
- Request an Integration Hub subscription.
- Activate the Automation Anywhere spoke.
- Role required: admin.
Create a Credential record for the Automation Anywhere spoke
Create a credential record for the Automation Anywhere instance. The Automation Anywhere spoke connection and credential alias uses these credentials to authorize actions.
Before you begin
Role required: admin
Procedure
-
Navigate to All > Automation Anywhere > Authentications.
-
Open the record, Automation Anywhere Credential.
-
On the form, fill these values.
|
Field |
Description |
|---|---|
|
Name |
Default name of the credential record.Note: Users are cautioned against modifying the default credential name. |
|
User Name |
Credentials to log in to your Automation Anywhere instance. |
|
Password | |
|
Credential alias |
Default credential alias available along with the Automation Anywhere spoke. For example, select sn_autoanywher_spk.Automation_Anywhere. |
|
Authentication Algorithm |
Custom authentication algorithm for outbound signing requests. Select Automation Anywhere.Note: Users are cautioned against directly modifying the default authentication algorithm. |
|
Connection URL |
URL to connect to your Automation Anywhere instance. |
|
Dedicated Integration User |
Option to specify if you are using a dedicated user for the purpose of integrating Automation Anywhere and ServiceNow instances.Note:
|
-
Click Get Token.
Note: This step is applicable when you select the Dedicated Integration User check box.
The confirmation message,
Token retrieval successfulis displayed.
---
title: Set up the Automation Anywhere spoke
description: Integrate ServiceNow and Automation Anywhere instances by using the Automation Anywhere credential record to authenticate ServiceNow requests.Create a credential record for the Automation Anywhere instance. The Automation Anywhere spoke connection and credential alias uses these credentials to authorize actions.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/integrate-applications/integration-hub/setup-auto-anywhr.html
release: australia
product: Integration Hub
classification: integration-hub
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Automation Anywhere Spoke, Integration Hub spokes, Build integrations, Integration Hub, Workflow Data Fabric]
---
# Set up the Automation Anywhere spoke
Integrate ServiceNow and Automation Anywhere instances by using the Automation Anywhere credential record to authenticate ServiceNow requests.
## Before you begin
- Request an Integration Hub subscription.
- Activate the Automation Anywhere spoke.
- Role required: admin.
## Create a Credential record for the Automation Anywhere spoke
Create a credential record for the Automation Anywhere instance. The Automation Anywhere spoke connection and credential alias uses these credentials to authorize actions.
### Before you begin
Role required: admin
### Procedure
1. Navigate to **All** > **Automation Anywhere** > **Authentications**.
2. Open the record, **Automation Anywhere Credential**.
3. On the form, fill these values.
<table id="table_ysd_lwd_pmb"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Name
</td><td>
Default name of the credential record.**Note:** Users are cautioned against modifying the default credential name.
</td></tr><tr><td>
User Name
</td><td rowspan="2">
Credentials to log in to your Automation Anywhere instance.
</td></tr><tr><td>
Password
</td></tr><tr><td>
Credential alias
</td><td>
Default credential alias available along with the Automation Anywhere spoke. For example, select **sn\_autoanywher\_spk.Automation\_Anywhere**.
</td></tr><tr><td>
Authentication Algorithm
</td><td>
Custom authentication algorithm for outbound signing requests. Select **Automation Anywhere**.**Note:** Users are cautioned against directly modifying the default authentication algorithm.
</td></tr><tr><td>
Connection URL
</td><td>
URL to connect to your Automation Anywhere instance.
</td></tr><tr><td>
Dedicated Integration User
</td><td>
Option to specify if you are using a dedicated user for the purpose of integrating Automation Anywhere and ServiceNow instances.**Note:**
- The dedicated user mentioned here, should be used only for the purpose of integrating Automation Anywhere with ServiceNow.
- If you aren't using a dedicate user, the ServiceNow instance makes 2 or 3 API calls to execute an action.
- If you are using a dedicated user, the ServiceNow instance makes only one API call to execute an action.
</td></tr></tbody>
</table>4. Right-click the form header and click **Save**.
5. Click **Get Token**.
**Note:** This step is applicable when you select the **Dedicated Integration User** check box.
The confirmation message, `Token retrieval successful` is displayed.
| title | Set up the Automation Anywhere spoke |
| description | Integrate ServiceNow and Automation Anywhere instances by using the Automation Anywhere credential record to authenticate ServiceNow requests.Create a credential record for the Automation Anywhere instance. The Automation Anywhere spoke connection and credential alias uses these credentials to authorize actions. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/integrate-applications/integration-hub/setup-auto-anywhr.html |
| release | australia |
| product | Integration Hub |
| classification | integration-hub |
| topic_type | task |
| last_updated | 2026-03-12 |
| reading_time_minutes | 1 |
| breadcrumb | Automation Anywhere SpokeIntegration Hub spokesBuild integrationsIntegration HubWorkflow Data Fabric |