Set up Microsoft Dynamics 365
task australia Updated Mar 12, 2026 1 min read setup-ms-dynamics-365.md
Set the system-level settings for Microsoft Dynamics 365.
Before you begin
Role required: admin
Procedure
-
Under Environments, select the environment for which you want to pull the dynamics activities.
The details of the environment that you selected appears.
-
From the top ribbon, click Settings.
The Settings page appears.
-
Click Audit and logs.
Audit settings section appears.
-
Select all of the following check boxes.
- Start Auditing
- Log access
- Read logs
-
Click Additional Audit Settings.
-
From the Settings list, select Auditing and click Global Audit Settings.
-
Select the following check boxes.
- Start Auditing
- Audit user access
- Start Read Audit
- Common Entities
- Sales Entities
- Customer Service Entities
-
Click Ok.
59 lines · 1.5 KB
---
title: Set up Microsoft Dynamics 365
description: Set the system-level settings for Microsoft Dynamics 365.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/integrate-applications/integration-hub/setup-ms-dynamics-365.html
release: australia
product: Integration Hub
classification: integration-hub
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Microsoft Dynamics 365 Spoke, Integration Hub spokes, Build integrations, Integration Hub, Workflow Data Fabric]
---
# Set up Microsoft Dynamics 365
Set the system-level settings for Microsoft Dynamics 365.
## Before you begin
Role required: admin
## Procedure
1. Go to [https://admin.powerplatform.microsoft.com/](https://admin.powerplatform.microsoft.com/).
2. Under Environments, select the environment for which you want to pull the dynamics activities.
The details of the environment that you selected appears.
3. From the top ribbon, click **Settings**.
The Settings page appears.
4. Click **Audit and logs**.
Audit settings section appears.
5. Select all of the following check boxes.
- Start Auditing
- Log access
- Read logs
6. Click **Additional Audit Settings**.
7. From the **Settings** list, select Auditing and click **Global Audit Settings**.
8. Select the following check boxes.
- Start Auditing
- Audit user access
- Start Read Audit
- Common Entities
- Sales Entities
- Customer Service Entities
9. Click **Ok**.
| title | Set up Microsoft Dynamics 365 |
| description | Set the system-level settings for Microsoft Dynamics 365. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/integrate-applications/integration-hub/setup-ms-dynamics-365.html |
| release | australia |
| product | Integration Hub |
| classification | integration-hub |
| topic_type | task |
| last_updated | 2026-03-12 |
| reading_time_minutes | 1 |
| breadcrumb | Microsoft Dynamics 365 SpokeIntegration Hub spokesBuild integrationsIntegration HubWorkflow Data Fabric |