Set up a bi-directional webhook for the Infoblox spoke

task australia Updated Mar 12, 2026 1 min read setup-webhook-infoblox.md
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Configure a webhook to subscribe to Infoblox with a ServiceNow callback URL.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the Infloblox spoke.
  • Role required: admin.

Register a Infoblox webhook

Register a Infoblox webhook in a ServiceNow instance to notify the ServiceNow application when certain events occur in Infoblox.

Before you begin

Role required: admin.

Procedure

  1. Navigate to All > Infoblox spoke > Webhook Registry.

  2. Click New.

  3. On the form, fill in these fields.

Field

Description

Name

Name to identify the webhook registry.Note: The name must be only Infoblox Webhook Authentication.

Username

Username specified in the Infoblox outbound endpoint configuration.

Password

Password specified in the Infoblox outbound endpoint configuration.

Description

Description of the webhook registry.

Path

Infoblox webhook path. This is field is auto-populated with api/sn_infoblox_spoke/infoblox_webhook.

4. Right-click the form header and click **Save**.
  1. Click Callback URL.

    The system displays the webhook callback URL.

  2. Copy and record the webhook callback URL.

Add callback URL in Infoblox

Specify a webhook callback URL in Infoblox account to create a webhook.

Before you begin

  • Register a Infoblox webhook
  • Download Infoblox outbound templates from the KB0966373
  • Role required: admin

Procedure

  1. Log in to your Infoblox account.

  2. Create a webhook in your Infoblox account.

    For more information, see KB0966373.

  3. Configure a outbound endpoint for your ServiceNow instance.

    For more information about configuring Infoblox outbound endpoints, see About Outbound Templates.

  4. Configure templates by uploading the templates from the KB0966373 article.

    Template name Description
    Host_Address_IPv4_Insert.txt Template to configure notifications when a new IPv4 address is added to a host.
    Range_IPv4_Insert.txt Template to configure notifications when a new IPv4 range is added.
    Network_Insert.txt Template to configure notifications when a new IPv4 network is added.
    Host_Address_IPv6_Insert.txt Template to configure notifications when a new IPv6 address is added to a host.
  5. Configure notifications rules using the Notification Wizard.

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