Set up a bi-directional webhook for Zoom spoke

---
title: Set up a bi-directional webhook for Zoom spoke
description: Configure a webhook to subscribe to Zoom with a ServiceNow callback URL.Specify an endpoint URL in your Zoom account to create a webhook for Zoom spoke.Register a Zoom webhook in ServiceNow to notify the ServiceNow app when certain events occur in Zoom.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/integrate-applications/integration-hub/setup-webhook-zoom-spoke.html
release: australia
product: Integration Hub
classification: integration-hub
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Zoom Spoke, Integration Hub spokes, Build integrations, Integration Hub, Workflow Data Fabric]
---

# Set up a bi-directional webhook for Zoom spoke

Configure a webhook to subscribe to Zoom with a ServiceNow callback URL.

## Before you begin

-   Request an Integration Hub subscription.
-   Activate the Zoom spoke.
-   Role required: admin.

## Add an endpoint URL in Zoom account

Specify an endpoint URL in your Zoom account to create a webhook for Zoom spoke.

### Before you begin

Role required: admin

### Procedure

1.  Log in to your Zoom account.

2.  Create a webhook app according to your requirements.

    For more information about Zoom webhook only app, see [Create a Webhook-only App](https://developers.zoom.us/docs/api/rest/webhook-only-app/).

3.  Generate a secret token and record the token value.

4.  Create a webhook validation for Zoom spoke.

5.  1.  Log in to your ServiceNow instance.
2.  Navigate to **Zoom spoke** > **Zoom Webhook Validations.**
3.  On the form, fill in the fields:

    |Field|Description|
    |-----|-----------|
    |Name|Unique name to identify the webhook validation record. For example, Zoom spoke webhook validation.|
    |Secret Token|Secret token of the app in your Zoom account.|

4.  Click Submit.
6.  Enable Event Subscriptions and enter the Event notification endpoint URL in the following format.

    `https://<instance-name>.service-now.com/api/sn_zoom_spoke/zoom_webhook_endpoint/webhook`

7.  Validate the event notification endpoint URL.

    For more information, see [Validate your webhook endpoint](https://developers.zoom.us/docs/api/rest/webhook-reference/#validate-your-webhook-endpoint).\[Omitted image "zoom-spoke-webhook-validate.png"\] Alt text: Validate event notification endpoint URL in your Zoom account

8.  Specify the Event Types according to your requirement.


### Result

The endpoint URL is added in your Zoom account. You can create webhook registries and subflows according to your requirements.

## Register a Zoom webhook in ServiceNow

Register a Zoom webhook in ServiceNow to notify the ServiceNow app when certain events occur in Zoom.

### Before you begin

Role required: admin.

### Procedure

1.  Navigate to **All** &gt; **Zoom Spoke** &gt; **Zoom Webhook Registries**.

2.  Click **New**.

    **Note:** If you want to use an out-of-the-box webhook registry, open the registry and update the secret token.

3.  On the form, fill in the fields:

<table id="table_vj5_tvn_ppb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Trigger Type

</td><td>

Type of the Zoom event that triggers the subflow.

</td></tr><tr><td>

Secret Token

</td><td>

Secret token from your Zoom account used for validating event notification.**Note:** If you are using an earlier version of the spoke or the default registry, update the registry to replace the verification token with the secret token.

</td></tr><tr><td>

Subflow Name

</td><td>

Subflow which is to be triggered when the specified conditions are met.

</td></tr><tr><td>

Input

</td><td>

Input for the webhook registry.

</td></tr><tr><td>

Trigger Object

</td><td>

Zoom object which is used to trigger the subflow.

</td></tr><tr><td>

Name

</td><td>

Name of the webhook registry.

</td></tr></tbody>
</table>