Set up the X spoke
Integrate the ServiceNow instance and X account to authenticate the requests from ServiceNow.
Before you begin
- Request an Integration Hub subscription.
- Activate the X spoke.
- Role required: admin.
Obtain the token and secret values from the X developer account
Create an app in the X developer account and obtain the values of Access Token, Access Token Secret, Consumer key, and Consumer Secret for authenticating the requests.
Before you begin
Role required: X admin.
Procedure
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Log in to the Developer Portal - Twitter Developer - X (formerly Twitter).
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Obtain the values of API Key, API Key Secret, and Bearer Token.
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Navigate to Projects & Apps > Default project.
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Under Apps, click +Add App.
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Under App Environment, choose the required environment and lick Next.
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Under App name, provide the app name in DEVELOPMENT APP and click Next.
Under Keys & Tokens, the values of API Key, API Key Secret, and Bearer Token are displayed.[Omitted image "x-spk-keys-tokens.png"] Alt text: Values of API Key, API Key Secret, and Bearer Token.
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Copy and record these values for later use.
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Provide the required permissions for OAuth 1.0.
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Navigate to Projects & Apps > Default project.
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Navigate to the app you had created.
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In the Settings tab, under User authentication settings, click Set up.
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On the User authentication settings page, under App permissions select the Read and write and Direct message option.[Omitted image "x-spk-app-permissions.png"] Alt text: App permissions.
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Click Save.
The systems prompts you to confirm the permissions.
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Copy and record these values for later use.
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Click Done.
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Obtain the values of Access Token and Access Token Secret.
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Navigate to Projects & Apps > Default project.
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Navigate to the app you had created.
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Click the Keys and tokens tab.
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Under Authentication Tokens, click Regenerate for Access Token and Secret.
System prompts you to confirm.
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Click Yes, regenerate.
The values of Access Token and Access Token Secret are displayed.[Omitted image "x-spk-access-tok-sec.png"] Alt text: Copy the values of Access Token and Access Secret.
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Copy these values for later use.
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Configure a connection for the X spoke (formerly Twitter spoke)
Add and configure the X connections to authenticate ServiceNow requests in the X spoke.
Before you begin
- Access Token and Access Token Secret of your X developer app.
- Consumer key and Consumer Secret of your X developer app.
- Ensure that the Application scope is X scope.
- Role required: ServiceNow admin
See the X Developers documentation for instructions on creating the developer application and gathering the required details.
About this task
Two connections, Twitter and Twitter_Media, are provided in the Flow Designer. You must configure both of these connections.
Procedure
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Configure the Twitter connection alias.
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Navigate to All > Process Automation > Workflow Studio.
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Click the Integrations tab.
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Select the Connections tab.
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In the Search all connections field, enter
Twitter. -
On the Twitter tile, select View Details.
[Omitted image "twitter-alias-view-details.png"] Alt text:
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Select Configure.
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On the Configure Connection form, fill in the fields.
Field Description Connection Name Name to identify the Twitter connection alias record. Connection URL Enter https://api.twitter.com.Consumer Key Consumer key of your X developer app. Consumer Secret Consumer secret of your X developer app. Access Token Access token of your X developer app. Access Token Secret Access token secret of your X developer app. [Omitted image "twitter-conn-form.png"] Alt text: Twitter alias connection form.
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Select Create Connection.
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Configure the Twitter_Media connection alias.
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Navigate to All > Process Automation > Workflow Studio.
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Click the Integrations tab.
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Select the Connections tab.
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In the Search all connections field, enter
Twitter_Media. -
On the Twitter_Media tile, select View Details.
[Omitted image "twitter-media-alias-view-details.png"] Alt text: Twitter_media alias View Details.
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Select Configure.
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On the Create Connection form, fill in the fields.
Field Description Connection Name Name to identify the Twitter connection alias record. Connection URL Enter https://upload.twitter.com.Consumer Key Consumer key of your X developer app. Consumer Secret Consumer secret of your X developer app. Access Token Access token of your X developer app. Access Token Secret Access token secret of your X developer app. [Omitted image "twitter-conn-form.png"] Alt text: Twitter alias connection form.
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Select Create Connection.
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---
title: Set up the X spoke
description: Integrate the ServiceNow instance and X account to authenticate the requests from ServiceNow.Create an app in the X developer account and obtain the values of Access Token, Access Token Secret, Consumer key, and Consumer Secret for authenticating the requests.Add and configure the X connections to authenticate ServiceNow requests in the X spoke.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/integrate-applications/integration-hub/setup-x-spk.html
release: australia
product: Integration Hub
classification: integration-hub
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 3
breadcrumb: [X Spoke \(formerly Twitter Spoke\), Integration Hub spokes, Build integrations, Integration Hub, Workflow Data Fabric]
---
# Set up the X spoke
Integrate the ServiceNow instance and X account to authenticate the requests from ServiceNow.
## Before you begin
- Request an Integration Hub subscription.
- Activate the X spoke.
- Role required: admin.
## Obtain the token and secret values from the X developer account
Create an app in the X developer account and obtain the values of Access Token, Access Token Secret, Consumer key, and Consumer Secret for authenticating the requests.
### Before you begin
Role required: X admin.
### Procedure
1. Log in to the [Developer Portal - Twitter Developer - X \(formerly Twitter\)](https://developer.twitter.com/en/portal/dashboard).
2. Obtain the values of **API Key**, **API Key Secret**, and **Bearer Token**.
1. Navigate to **Projects & Apps** > **Default project**.
2. Under **Apps**, click **+Add App**.
3. Under **App Environment**, choose the required environment and lick **Next**.
4. Under **App name**, provide the app name in **DEVELOPMENT APP** and click **Next**.
Under **Keys & Tokens**, the values of **API Key**, **API Key Secret**, and **Bearer Token** are displayed.\[Omitted image "x-spk-keys-tokens.png"\] Alt text: Values of API Key, API Key Secret, and Bearer Token.
5. Copy and record these values for later use.
3. Provide the required permissions for OAuth 1.0.
1. Navigate to **Projects & Apps** > **Default project**.
2. Navigate to the app you had created.
3. In the **Settings** tab, under **User authentication settings**, click **Set up**.
4. On the User authentication settings page, under **App permissions** select the **Read and write and Direct message** option.\[Omitted image "x-spk-app-permissions.png"\] Alt text: App permissions.
5. Click **Save**.
The systems prompts you to confirm the permissions.
6. Copy and record these values for later use.
7. Click **Done**.
4. Obtain the values of **Access Token** and **Access Token Secret**.
1. Navigate to **Projects & Apps** > **Default project**.
2. Navigate to the app you had created.
3. Click the **Keys and tokens** tab.
4. Under **Authentication Tokens**, click **Regenerate** for **Access Token and Secret**.
System prompts you to confirm.
5. Click **Yes, regenerate**.
The values of **Access Token** and **Access Token Secret** are displayed.\[Omitted image "x-spk-access-tok-sec.png"\] Alt text: Copy the values of Access Token and Access Secret.
6. Copy these values for later use.
## Configure a connection for the X spoke \(formerly Twitter spoke\)
Add and configure the X connections to authenticate ServiceNow requests in the X spoke.
### Before you begin
- Access Token and Access Token Secret of your X developer app.
- Consumer key and Consumer Secret of your X developer app.
- Ensure that the Application scope is X scope.
- Role required: ServiceNow admin
See the [X Developers](https://developer.twitter.com) documentation for instructions on creating the developer application and gathering the required details.
### About this task
Two connections, **Twitter** and **Twitter\_Media**, are provided in the Flow Designer. You must configure both of these connections.
### Procedure
1. Configure the **Twitter** connection alias.
1. Navigate to **All** > **Process Automation** > **Workflow Studio**.
2. Click the **Integrations** tab.
3. Select the **Connections** tab.
4. In the Search all connections field, enter `Twitter`.
5. On the Twitter tile, select **View Details**.
\[Omitted image "twitter-alias-view-details.png"\] Alt text:
6. Select **Configure**.
7. On the **Configure Connection** form, fill in the fields.
|Field|Description|
|-----|-----------|
|Connection Name|Name to identify the Twitter connection alias record.|
|Connection URL|Enter `https://api.twitter.com`.|
|Consumer Key|Consumer key of your X developer app.|
|Consumer Secret|Consumer secret of your X developer app.|
|Access Token|Access token of your X developer app.|
|Access Token Secret|Access token secret of your X developer app.|
\[Omitted image "twitter-conn-form.png"\] Alt text: Twitter alias connection form.
8. Select **Create Connection**.
2. Configure the **Twitter\_Media** connection alias.
1. Navigate to **All** > **Process Automation** > **Workflow Studio**.
2. Click the **Integrations** tab.
3. Select the **Connections** tab.
4. In the Search all connections field, enter `Twitter_Media`.
5. On the Twitter\_Media tile, select **View Details**.
\[Omitted image "twitter-media-alias-view-details.png"\] Alt text: Twitter\_media alias View Details.
6. Select **Configure**.
7. On the **Create Connection** form, fill in the fields.
|Field|Description|
|-----|-----------|
|Connection Name|Name to identify the Twitter connection alias record.|
|Connection URL|Enter `https://upload.twitter.com`.|
|Consumer Key|Consumer key of your X developer app.|
|Consumer Secret|Consumer secret of your X developer app.|
|Access Token|Access token of your X developer app.|
|Access Token Secret|Access token secret of your X developer app.|
\[Omitted image "twitter-conn-form.png"\] Alt text: Twitter alias connection form.
8. Select **Create Connection**.
| title | Set up the X spoke |
| description | Integrate the ServiceNow instance and X account to authenticate the requests from ServiceNow.Create an app in the X developer account and obtain the values of Access Token, Access Token Secret, Consumer key, and Consumer Secret for authenticating the requests.Add and configure the X connections to authenticate ServiceNow requests in the X spoke. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/integrate-applications/integration-hub/setup-x-spk.html |
| release | australia |
| product | Integration Hub |
| classification | integration-hub |
| topic_type | task |
| last_updated | 2026-03-12 |
| reading_time_minutes | 3 |
| breadcrumb | X Spoke \(formerly Twitter Spoke\)Integration Hub spokesBuild integrationsIntegration HubWorkflow Data Fabric |