Create a credential record for the SuccessFactors Learning spoke

task australia Updated Mar 12, 2026 1 min read successfactors-learning-credential.md
Raw file servicenow.com

Create a credential record for the spoke. The SuccessFactors Learning connection and credential alias uses these credentials to authorize actions.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Connections & Credentials > Credentials.

  2. Click New.

    The system displays the message What type of Credentials would you like to create?.

  3. Select SuccessFactors Learning REST Credentials.

  4. On the form, fill in the fields.

    Field Value required
    Name Name to uniquely identify the record. For example, Local Credentials.
    Active Option to actively use the credential record.
    Username Username to log in to the local ServiceNow instance.
    Company ID Company ID information provided by the client.
    User type Password to log in to the local ServiceNow instance.
    Resource type Resource type information provided by the client.
    Client ID A unique string representing the registration information provided by the client.
    Client Secret A secret code known only to the application and the authorization server.
  5. Right-click the form header and click Submit.

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