Configure MID Server capabilities

task australia Updated Sep 10, 2026 1 min read configure-capabilities.md
Raw file servicenow.com

MID Server capabilities define the specific functions of a MID Server within an IP address range, allowing an application to select the most appropriate MID Server. Configure capabilities on MID Servers for applications like Orchestration, , and .

Before you begin

Role required: admin or sm_admin

 

## About this task

Several applications use capabilities, IP ranges, and to narrow the pool of MID Servers the applications need.

Note: At least one capability is required for each MID Server used by Orchestration. See for more information.

The following capabilities are available by default with Discovery:

All

IBM

Resolve DNS

Ansible

JDBC

REST

AWS

NetApp

SNMP

Azure

Nmap

SOAP

Chef

OpenStack

SSH

Cloud Management

PowerShell

VMware

Google

RCA

WMI

## Procedure
  1. Navigate to All > MID Server > Capabilities.

  2. Select an existing capability or select ALL to include all capabilities.

    Note: Ensure that each IP address range has MID Servers with the necessary capabilities to complete the Orchestration activities on that network segment.

  3. Create a new capability:

    1. Select New.

    2. Configure the value for a custom capability.

      An example is a capability for DOMAIN, with a value of service-now.

    3. Select Submit.

  4. Select Edit in the MID Servers related list to add MID Servers to the capability.

  5. Select one or more MID Servers for this capability from the Available list.

  6. Select Save.

    The capability defined here also appears in the primary record for this MID Server.

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