Request Zero Copy Connectors

task australia Updated Sep 10, 2026 1 min read request-zcc.md
Raw file servicenow.com

Create zero copy connections and data fabric tables after requesting the Zero Copy Connectors app through the Now Support Service Catalog. If it isn't already installed, the app installs the Zero Copy Connector Hub.

Before you begin

The Zero Copy Connectors app requires a separate subscription and must be activated by ServiceNow personnel.

To purchase a subscription, contact your ServiceNow account manager. The account manager can arrange to have the plugin activated on your organization's production and subproduction instances, generally within a few days.

Important: The Zero Copy Connectors app is only supported on production and non-production instances. The Zero Copy Connectors app is not supported on demo instances.

If you don't have an account manager, decide to delay activation after purchase, or want to evaluate the product on a subproduction instance without charge, follow these steps.

Role required: admin

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.

  2. Select Request plugin to open the Activate Plugin form on Now Support.

  3. On the form, fill in the fields.

Field

Description

What is your target instance

Select the instance that you want to activate the plugin on.

Plugin Name

Enter: Zero Copy Connectors (sn_data_fabric_zcc)

Select Maintenance Date and Time

Select the date and time to activate the plugin.

4. Select **Submit**.
After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager.

Parent Topic:Configuring Zero Copy Connectors

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