Retire an MFA authenticator in RPA Hub

task australia Updated Sep 10, 2026 1 min read retire-mfa-authenticator.md

Retire a multi-factor authentication (MFA) authenticator in RPA Hub so that you can turn off the authentication. After you retire an MFA authenticator, it can’t be used again.

Before you begin

Familiarize yourself with multi-factor authentication (MFA) concepts. For more information, see Multi-factor authentication.

Familiarize yourself with the TOTP authentication in RPA Hub. For more information, see TOTP authentication in RPA Hub.

You must do this task in the classic environment.

Create an MFA authenticator record. For more information, see Create an MFA authenticator in RPA Hub.

Verify that the MFA authenticator record isn’t associated to a bot process whose life-cycle stage status is Build, Published, or Retired. If it's not associated to one of those statuses, dissociate it to retire the MFA authenticator.

Role required: sn_rpa_fdn.rpa_release_manager or sn_rpa_fdn.rpa_admin

Procedure

Navigate to All > Robotic Process Automation > Administration > Authenticators.
Open the MFA authenticator that you want to retire.
In the form header, select Retire.
In the Confirmation dialog box, select Retire.

Related topics

Retire a bot process in RPA Hub

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---
title: Retire an MFA authenticator in RPA Hub
description: Retire a multi-factor authentication \(MFA\) authenticator in RPA Hub so that you can turn off the authentication. After you retire an MFA authenticator, it can’t be used again.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/integrate-applications/retire-mfa-authenticator.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Credential Management, Use, RPA Hub, Robotic Process Automation \(RPA\) Hub, Workflow Data Fabric]
---

# Retire an MFA authenticator in RPA Hub

Retire a multi-factor authentication \(MFA\) authenticator in RPA Hub so that you can turn off the authentication. After you retire an MFA authenticator, it can’t be used again.

## Before you begin

Familiarize yourself with multi-factor authentication \(MFA\) concepts. For more information, see [Multi-factor authentication](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-security/mfa-landing.md).

Familiarize yourself with the TOTP authentication in RPA Hub. For more information, see [TOTP authentication in RPA Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/totp-authentication-rpa.md).

You must do this task in the classic environment.

Create an MFA authenticator record. For more information, see [Create an MFA authenticator in RPA Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/create-mfa-authenticator-rpa.md).

Verify that the MFA authenticator record isn’t associated to a bot process whose life-cycle stage status is **Build**, **Published**, or **Retired**. If it's not associated to one of those statuses, dissociate it to retire the MFA authenticator.

Role required: sn\_rpa\_fdn.rpa\_release\_manager or sn\_rpa\_fdn.rpa\_admin

## Procedure

1. Navigate to **All** &gt; **Robotic Process Automation** &gt; **Administration** &gt; **Authenticators**.

2. Open the MFA authenticator that you want to retire.

3. In the form header, select **Retire**.

4. In the Confirmation dialog box, select **Retire**.

**Related topics**

[Retire a bot process in RPA Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/retire-bot-process.md)