Subscribe to metadata collector run notifications

task australia Updated Sep 25, 2026 1 min read subscribe-to-collector-run-notifications.md
Raw file servicenow.com

Opt in to email notifications for metadata collector run completion and failure through Notification preferences.

Before you begin

Role required: connection_admin

About this task

The platform sends an email when a metadata collector run completes or fails. You subscribe to these notifications through the standard Notification preferences UI. You can subscribe to run completion notifications, failure notifications, or both.

Procedure

  1. Open Notification preferences.

    Select your profile icon, then select Notification preferences.

  2. Enable the Allow Notifications toggle at the top of the page.

    Warning: If Allow Notifications is off, no notifications are delivered regardless of individual subscription settings.

  3. Select the System notifications tab.

  4. Enable the System notifications toggle.

  5. In the search field, enter metadata to filter to the Collector Run Notification category.

    The DCG Metadata Collector Run Completed and DCG Metadata Collector Run Failed notifications appear. [Omitted image "dc-mcollector-notification-prefs.png"] Alt text: Enable notifications for metadata collectors

  6. Enable the toggle for each notification you want to receive.

    • Enable DCG Metadata Collector Run Completed to receive an email when a collector run succeeds.
    • Enable DCG Metadata Collector Run Failed to receive an email when a collector run fails.

Result

You receive an email within one minute of a collector run completing or failing. The email includes the collector name, source name, start and end times, and — for failures — an error summary with a link to the run log.

What to do next

To stop receiving notifications, return to Notification preferences and disable the relevant toggles.

Parent Topic:Running metadata collectors

Keywords metadata collector notificationscollector run notificationDCG Metadata Collector Run CompletedDCG Metadata Collector Run Failednotification preferences
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