Retrieving data from a CSV formatted file

task australia Updated Sep 10, 2026 1 min read t_RetrieveDataFromACSVFormatFile.md

In this method, you import data from another instance using an HTTPS data source to return a CSV formatted file containing the rows to be imported.

Before you begin

Role required: Admin.

About this task

This approach uses the Import Sets application to retrieve the data from the source and import it to the destination.

[Omitted image "HTTPSDataSource.png"] Alt text:

Procedure

Create a new data source by navigating to Import Sets > Data Sources on the destination instance.
Provide the following field values:
- Import set table name: Select a table.
- Type:File
- Format:CSV
- File retrieval method:HTTPS
  
  Note:
  
  If the Server, File path, Username, and Password fields are not visible when you select HTTPS, change the file retrieval method temporarily to SCP and enter this information. Remember to reset the File retrieval method to HTTPS after you enter these fields.
- File path:incident.do?CSV
  
  Note: To import specific change records, you can add qualifiers to the path. For example, the following path would return all active change records: incident.do ?CSV &amp ;sysparm_query =active = true "
- User name and Password: Enter the user name and password for a valid user on the destination instance.
Click the Test load 20 records related link to verify that the import is configured correctly.
After setting up the data source, configure a standard transform map.

Parent Topic:Importing from another ServiceNow instance

56 lines · 2.4 KB Wrap lines

---
title: Retrieving data from a CSV formatted file
description: In this method, you import data from another instance using an HTTPS data source to return a CSV formatted file containing the rows to be imported.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/integrate-applications/system-import-sets/t\_RetrieveDataFromACSVFormatFile.html
release: australia
product: System Import Sets
classification: system-import-sets
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Importing from another ServiceNow instance, Import sets, Imports, Workflow Data Fabric]
---

# Retrieving data from a CSV formatted file

In this method, you import data from another instance using an HTTPS data source to return a CSV formatted file containing the rows to be imported.

## Before you begin

Role required: Admin.

## About this task

This approach uses the Import Sets application to retrieve the data from the source and import it to the destination.

\[Omitted image "HTTPSDataSource.png"\] Alt text:

## Procedure

1.  Create a new data source by navigating to **Import Sets** &gt; **Data Sources** on the destination instance.

2.  Provide the following field values:

    -   **Import set table name**: Select a table.
    -   **Type**:File
    -   **Format**:CSV
    -   **File retrieval method**:HTTPS

        **Note:**

        If the **Server**, **File path**, **Username**, and **Password** fields are not visible when you select **HTTPS**, change the file retrieval method temporarily to **SCP** and enter this information. Remember to reset the **File retrieval method** to **HTTPS** after you enter these fields.

    -   **File path**:incident.do?CSV

        **Note:** To import specific change records, you can add qualifiers to the path. For example, the following path would return all active change records: `incident.do ?CSV &amp ;sysparm_query =active = true "`

    -   **User name** and **Password:** Enter the user name and password for a valid user on the destination instance.
3.  Click the **Test load 20 records** related link to verify that the import is configured correctly.

4.  After setting up the data source, configure a standard transform map.


**Parent Topic:**[Importing from another ServiceNow instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/integrate-applications/system-import-sets/c_ImportingFromAnotherSNInstance.md)