Add AI agents to an agentic workflow
Add AI agents to an agentic workflow so they can work together to accomplish complex tasks.
Before you begin
Role required: sn_aia.admin
About this task
AI agents are the core components of an agentic workflow. Each AI agent performs specialized tasks, and the agentic workflow coordinates them to solve complex problems collaboratively. You can create AI agents, add existing AI agents to your workflow, or allow the system to recommend AI agents based on your workflow's description and instructions.
Procedure
-
In the Agents section, select Add Agents.
-
Choose how you want to add AI agents:
-
Select Create new agent to create an AI agent. The AI agent guided setup opens in a new tab of AI Agent Studio. You can configure the new AI agent and return to the agentic workflow once you have saved it.
-
Select Add existing agent to add an AI agent that already exists. A modal opens where you can search for an AI agent by name or browse the list of available AI agents. Select the AI agent you want to add to the agentic workflow.
-
Select Recommend agents to let the system suggest AI agents. Based on your agentic workflow's description and instructions, the system adds suggested AI agents to the Agents section.
Once an AI agent is selected, it appears in the Agents section and can be removed by selecting the remove icon.
-
Result
You have added AI agents to your agentic workflow.
What to do next
Navigate to the next section of the guided setup to define security controls for your agentic workflow.
---
title: Add AI agents to an agentic workflow
description: Add AI agents to an agentic workflow so they can work together to accomplish complex tasks.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/add-aia-aw-new.html
release: australia
topic_type: task
last_updated: "2026-06-06"
reading_time_minutes: 1
breadcrumb: [Create an agentic workflow, AI Agent Studio, AI agents and agentic workflows, Enable AI Experiences]
---
# Add AI agents to an agentic workflow
Add AI agents to an agentic workflow so they can work together to accomplish complex tasks.
## Before you begin
Role required: sn\_aia.admin
## About this task
AI agents are the core components of an agentic workflow. Each AI agent performs specialized tasks, and the agentic workflow coordinates them to solve complex problems collaboratively. You can create AI agents, add existing AI agents to your workflow, or allow the system to recommend AI agents based on your workflow's description and instructions.
## Procedure
1. In the **Agents** section, select **Add Agents**.
2. Choose how you want to add AI agents:
- Select **Create new agent** to create an AI agent. The AI agent guided setup opens in a new tab of AI Agent Studio. You can configure the new AI agent and return to the agentic workflow once you have saved it.
- Select **Add existing agent** to add an AI agent that already exists. A modal opens where you can search for an AI agent by name or browse the list of available AI agents. Select the AI agent you want to add to the agentic workflow.
- Select **Recommend agents** to let the system suggest AI agents. Based on your agentic workflow's description and instructions, the system adds suggested AI agents to the Agents section.
Once an AI agent is selected, it appears in the Agents section and can be removed by selecting the remove icon.
## Result
You have added AI agents to your agentic workflow.
## What to do next
Navigate to the next section of the guided setup to [define security controls for your agentic workflow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/define-sec-aw-new.md).
| title | Add AI agents to an agentic workflow |
| description | Add AI agents to an agentic workflow so they can work together to accomplish complex tasks. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/add-aia-aw-new.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-06-06 |
| reading_time_minutes | 1 |
| breadcrumb | Create an agentic workflowAI Agent StudioAI agents and agentic workflowsEnable AI Experiences |