Add a Model Context Protocol to an AI agent
Add a Model Context Protocol tool to an AI agent in the AI Agent Studio so that your users can access the MCP Server.
Before you begin
Role required: sn_aia.admin
Procedure
-
Navigate to All > AI Agent Studio > Create and manage > AI agents.
-
Open the AI agent that you want to add a Model Context Protocol tool to and navigate to the Add tools and information section.
-
In the Add tool drop-down list, select MCP server tool.
-
On the form, fill in the fields.
|
Field |
Description |
|---|---|
|
Select Model Context Protocol Server |
The Model Context Protocol Server that you want to add to the tool.Note: Verify that the MCP Server is authenticated before adding the MCP tool to an AI agent. If the MCP Server isn’t authenticated, then you receive an error message - "Authentication is needed to display tools. Open the MCP server record to authenticate." |
|
Select Tool |
The tool that you want to add from the Model Context Protocol Server. |
|
Name |
Name of the Model Context Protocol tool. |
|
Tool and Description |
Description of the Model Context Protocol and what it’s going to do to assist your AI agent.Note: This description is sent to the LLM (LLM). |
|
Execution Mode |
Mode of execution for your selected Model Context Protocol tool:- Supervised: Inputs from your live agent are required during the execution of this Model Context Protocol tool while the AI agent runs.
|
|
Display output |
Permission to display the output of the execution in the Now Assist panel or in Virtual Agent:- Yes
|
|
Processing message |
Message to display to users when the tool is running. |
|
Output transformation strategy |
Style for the LLM to present the results. - None
|
A Model Context Protocol tool is added in the Model Context Protocol Tools list on the Add tools and information page.
---
title: Add a Model Context Protocol to an AI agent
description: Add a Model Context Protocol tool to an AI agent in the AI Agent Studio so that your users can access the MCP Server.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/add-mcp-server-tool.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring Model Context Protocol Client, Model Context Protocol Client, AI Agent Studio \(legacy\), AI agents and agentic workflows, Enable AI Experiences]
---
# Add a Model Context Protocol to an AI agent
Add a Model Context Protocol tool to an AI agent in the AI Agent Studio so that your users can access the MCP Server.
## Before you begin
Role required: sn\_aia.admin
## Procedure
1. Navigate to **All** > **AI Agent Studio** > **Create and manage** > **AI agents**.
2. Open the AI agent that you want to add a Model Context Protocol tool to and navigate to the Add tools and information section.
3. In the Add tool drop-down list, select **MCP server tool**.
4. On the form, fill in the fields.
<table id="table_hr2_kgm_wfc"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Select Model Context Protocol Server
</td><td>
The Model Context Protocol Server that you want to add to the tool.**Note:** Verify that the MCP Server is authenticated before adding the MCP tool to an AI agent. If the MCP Server isn’t authenticated, then you receive an error message - "Authentication is needed to display tools. Open the MCP server record to authenticate."
</td></tr><tr><td>
Select Tool
</td><td>
The tool that you want to add from the Model Context Protocol Server.
</td></tr><tr><td>
Name
</td><td>
Name of the Model Context Protocol tool.
</td></tr><tr><td>
Tool and Description
</td><td>
Description of the Model Context Protocol and what it’s going to do to assist your AI agent.**Note:** This description is sent to the LLM \(LLM\).
</td></tr><tr><td>
Execution Mode
</td><td>
Mode of execution for your selected Model Context Protocol tool:- **Supervised**: Inputs from your live agent are required during the execution of this Model Context Protocol tool while the AI agent runs.
- **Autonomous**: Doesn't require any input from your live agent during the execution of this Model Context Protocol tool while the AI agent runs.
</td></tr><tr><td>
Display output
</td><td>
Permission to display the output of the execution in the Now Assist panel or in Virtual Agent:- **Yes**
- **No**
</td></tr><tr><td>
Processing message
</td><td>
Message to display to users when the tool is running.
</td></tr><tr><td>
Output transformation strategy
</td><td>
Style for the LLM to present the results. - None
- Concise
- Paragraph
- Verbose
- Custom
</td></tr></tbody>
</table>5. Select **Add**.
A Model Context Protocol tool is added in the Model Context Protocol Tools list on the Add tools and information page.
| title | Add a Model Context Protocol to an AI agent |
| description | Add a Model Context Protocol tool to an AI agent in the AI Agent Studio so that your users can access the MCP Server. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/add-mcp-server-tool.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring Model Context Protocol ClientModel Context Protocol ClientAI Agent Studio \(legacy\)AI agents and agentic workflowsEnable AI Experiences |