Add a Global MCP client

task australia Updated Sep 10, 2026 1 min read add-a-global-mcp-client.md
Raw file servicenow.com

Adding a Global MCP client from the AI gateway configuration page.

Before you begin

Role required: AI steward

Procedure

  1. Navigate to AI Control Tower > Configurations > AI Gateway > Global MCP clients.

  2. Select Add.

  3. Enter then Client ID.

  4. Select Next.

  5. Select Metadata sync mode.

    It is preferable to select Live.

  6. Change the Security controls according to the requirements of the agent builder.

  7. Click Submit.

    A Global MCP client is created.

Result

The MCP client is created and appears in the Global MCP client tab.

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