AI strategy tab in AI Control Tower
The AI strategy tab includes information about all the AI-related priorities, goals, planning items, and execution items—projects and demands in the AI Control Tower workspace.
This tab helps you track and monitor AI-related work across various sections—Strategy, Costs, Prioritized AI work, and AI Risks, Issues, Decisions, Actions, and Request Changes (RIDAC)—enabling you to make informed decisions. The tab displays the AI-related work defined in ServiceNow® Goal Framework, the ServiceNow® Strategic Planning, and ServiceNow® PPM Standard.
Strategy
The Strategy section helps you monitor and track your AI strategic priorities, goals, and targets associated with these goals.
Strategic priorities with the Type field set to Artificial Intelligence and goals with the Category field set to Artificial Intelligence in the Goal Framework application appear in the Strategy section in the AI Control Tower workspace, enabling you to monitor their progress effectively. For details, see Create a strategic priority for a strategic plan and Create a goal in Strategic Planning.
[Omitted image "ai-strategy-tab-strategy.png"] Alt text: Strategy in the AI Control Tower workspace.
Costs
The Costs section helps you track the costs of your AI planning items—such as projects, epics, and demands—by comparing planned cost, budgeted cost, and actual cost.
Planning items with the Investment type field set to Artificial Intelligence in the Strategic Planning Workspace appear in the Costs section in the AI Control Tower workspace, enabling you to monitor their progress effectively. For details, see Add planning items to Prioritization.
[Omitted image "ai-strategy-tab-costs.png"] Alt text: Costs in the AI Control Tower workspace.
Prioritized AI work
The Prioritized AI work section helps you track your projects, epics, demands being planned and done around AI.
Planning items with the Investment type field set to Artificial Intelligence and the State field set to Prioritized in the Strategic Planning Workspace appear in the Prioritized AI work section in the AI Control Tower workspace, enabling you to monitor their progress effectively. For details, see Add planning items to Prioritization and Prioritize work.
[Omitted image "ai-strategy-tab-priorotized-ai-work.png"] Alt text: Prioritized AI work in the AI Control Tower workspace.
AI RIDAC
The AI RIDAC section helps you monitor key project risks, issues, decisions, actions, and changes, enabling you to make informed decisions.
Projects that meet any of the following criteria appear in the AI RIDAC section in the AI Control Tower workspace, enabling you to monitor their progress effectively:
- Projects with the Investment type field set to Artificial Intelligence in PPM Standard (Project Management or Project Workspace). For details, see Create a project from Project Workspace and Add RIDAC records to projects from All RIDAC page.
- The Category field on the associated primary goal record is set to Artificial Intelligence in Goal Framework or Strategic Planning Workspace. For details, see Create a goal in Goal Framework and Create a goal in Strategic Planning.
- The Type field on the strategic priority of the associated primary goal is set to Artificial Intelligence in Goal Framework or Strategic Planning Workspace. For details, see Create a strategic priority for a strategic plan.
[Omitted image "ai-strategy-tab-ridac.png"] Alt text: AI RIDAC in the AI Control Tower workspace.
--- title: AI strategy tab in AI Control Tower description: The AI strategy tab includes information about all the AI-related priorities, goals, planning items, and execution items—projects and demands in the AI Control Tower workspace. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/ai-control-tower/ai-strategy-ai-control-tower.html release: australia product: AI Control Tower classification: ai-control-tower topic_type: concept last_updated: "2026-11-06" reading_time_minutes: 2 breadcrumb: [AI Control Tower Home, AI Control Tower dashboard, Exploring AI Control Tower \(legacy\), AI Control Tower \(legacy\), Establishing AI governance, Enable AI Experiences] --- # AI strategy tab in AI Control Tower The **AI strategy** tab includes information about all the AI-related priorities, goals, planning items, and execution items—projects and demands in the AI Control Tower workspace. This tab helps you track and monitor AI-related work across various sections—Strategy, Costs, Prioritized AI work, and AI Risks, Issues, Decisions, Actions, and Request Changes \(RIDAC\)—enabling you to make informed decisions. The tab displays the AI-related work defined in ServiceNow® Goal Framework, the ServiceNow® Strategic Planning, and ServiceNow® PPM Standard. ## Strategy The Strategy section helps you monitor and track your AI strategic priorities, goals, and targets associated with these goals. Strategic priorities with the **Type** field set to **Artificial Intelligence** and goals with the **Category** field set to **Artificial Intelligence** in the Goal Framework application appear in the Strategy section in the AI Control Tower workspace, enabling you to monitor their progress effectively. For details, see [Create a strategic priority for a strategic plan](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-business-management/create-strategic-priority.md) and [Create a goal in Strategic Planning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-business-management/create-goal-egm.md). \[Omitted image "ai-strategy-tab-strategy.png"\] Alt text: Strategy in the AI Control Tower workspace. ## Costs The Costs section helps you track the costs of your AI planning items—such as projects, epics, and demands—by comparing planned cost, budgeted cost, and actual cost. Planning items with the **Investment type** field set to **Artificial Intelligence** in the Strategic Planning Workspace appear in the Costs section in the AI Control Tower workspace, enabling you to monitor their progress effectively. For details, see [Add planning items to Prioritization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-business-management/add-new-items-to-backlog-alignment-planner-workspace.md). \[Omitted image "ai-strategy-tab-costs.png"\] Alt text: Costs in the AI Control Tower workspace. ## Prioritized AI work The Prioritized AI work section helps you track your projects, epics, demands being planned and done around AI. Planning items with the **Investment type** field set to **Artificial Intelligence** and the **State** field set to **Prioritized** in the Strategic Planning Workspace appear in the Prioritized AI work section in the AI Control Tower workspace, enabling you to monitor their progress effectively. For details, see [Add planning items to Prioritization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-business-management/add-new-items-to-backlog-alignment-planner-workspace.md) and [Prioritize work](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-business-management/prioritize-planning-items-strategic-planning-workspace.md). \[Omitted image "ai-strategy-tab-priorotized-ai-work.png"\] Alt text: Prioritized AI work in the AI Control Tower workspace. ## AI RIDAC The AI RIDAC section helps you monitor key project risks, issues, decisions, actions, and changes, enabling you to make informed decisions. Projects that meet any of the following criteria appear in the AI RIDAC section in the AI Control Tower workspace, enabling you to monitor their progress effectively: - Projects with the **Investment type** field set to **Artificial Intelligence** in PPM Standard \(Project Management or Project Workspace\). For details, see [Create a project from Project Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-business-management/create-project-from-project-workspace.md) and [Add RIDAC records to projects from All RIDAC page](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-business-management/add-risk-project-project-workspace.md). - The **Category** field on the associated primary goal record is set to **Artificial Intelligence** in Goal Framework or Strategic Planning Workspace. For details, see [Create a goal in Goal Framework](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-business-management/create-goal.md) and [Create a goal in Strategic Planning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-business-management/create-goal-egm.md). - The **Type** field on the strategic priority of the associated primary goal is set to **Artificial Intelligence** in Goal Framework or Strategic Planning Workspace. For details, see [Create a strategic priority for a strategic plan](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-business-management/create-strategic-priority.md). \[Omitted image "ai-strategy-tab-ridac.png"\] Alt text: AI RIDAC in the AI Control Tower workspace.
| title | AI strategy tab in AI Control Tower |
| description | The AI strategy tab includes information about all the AI-related priorities, goals, planning items, and execution items—projects and demands in the AI Control Tower workspace. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/ai-control-tower/ai-strategy-ai-control-tower.html |
| release | australia |
| product | AI Control Tower |
| classification | ai-control-tower |
| topic_type | concept |
| last_updated | 2026-11-06 |
| reading_time_minutes | 2 |
| breadcrumb | AI Control Tower HomeAI Control Tower dashboardExploring AI Control Tower \(legacy\)AI Control Tower \(legacy\)Establishing AI governanceEnable AI Experiences |