Connecting with AI Agent Studio Via AI Gateway
task australia Updated Sep 10, 2026 1 min read connecting-with-servicenow-ai-agent-studio-via-ai-gateway.md
Connecting with ServiceNow AI Agent Studio via AI Gateway.
Before you begin
Role required: an_aia.admin
Procedure
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Navigate to All > AI Agent Studio.
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Open an existing agent or create a new agent.
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Select Edit.
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Select Tools.
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Select +Add a tool.
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Select + New tool.
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Select Model Context Protocol.
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Select the MCP server from the list.
Note: In AWH for AI Control Tower (2.0.0), unapproved MCP Servers appear in the list but tools can't be fetched until the server is approved in AI Control Tower.
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Select the specific tools from the MCP server that the agent should use.
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Select Save.
Result
The agent is configured to use the MCP Server through AI Gateway. All requests from the agent to the MCP Server are routed through AI Gateway for governance, security, and observability.
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---
title: Connecting with AI Agent Studio Via AI Gateway
description: Connecting with ServiceNow AI Agent Studio via AI Gateway.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/ai-control-tower/connecting-with-servicenow-ai-agent-studio-via-ai-gateway.html
release: australia
product: AI Control Tower
classification: ai-control-tower
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [AI Gateway, Exploring AI Control Tower \(legacy\), AI Control Tower \(legacy\), Establishing AI governance, Enable AI Experiences]
---
# Connecting with AI Agent Studio Via AI Gateway
Connecting with ServiceNow AI Agent Studio via AI Gateway.
## Before you begin
Role required: an\_aia.admin
## Procedure
1. Navigate to **All** > **AI Agent Studio**.
2. Open an existing agent or create a new agent.
3. Select **Edit**.
4. Select **Tools**.
5. Select **+Add a tool**.
6. Select **+ New tool**.
7. Select **Model Context Protocol**.
8. Select the MCP server from the list.
**Note:** In AWH for AI Control Tower \(2.0.0\), unapproved MCP Servers appear in the list but tools can't be fetched until the server is approved in AI Control Tower.
9. Select the specific tools from the MCP server that the agent should use.
10. Select **Save**.
## Result
The agent is configured to use the MCP Server through AI Gateway. All requests from the agent to the MCP Server are routed through AI Gateway for governance, security, and observability.
**Parent Topic:**[https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/ai-control-tower/connect-to-mcp-servers.md](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/ai-control-tower/connect-to-mcp-servers.md)
| title | Connecting with AI Agent Studio Via AI Gateway |
| description | Connecting with ServiceNow AI Agent Studio via AI Gateway. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/ai-control-tower/connecting-with-servicenow-ai-agent-studio-via-ai-gateway.html |
| release | australia |
| product | AI Control Tower |
| classification | ai-control-tower |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | AI GatewayExploring AI Control Tower \(legacy\)AI Control Tower \(legacy\)Establishing AI governanceEnable AI Experiences |