Inquiries

---
title: Inquiries
description: You can view all the assigned and unassigned inquiries in a list view in the AI Control Tower.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/ai-control-tower/inquiries.html
release: australia
product: AI Control Tower
classification: ai-control-tower
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [AI assets, AI Control Tower dashboard, Exploring AI Control Tower \(legacy\), AI Control Tower \(legacy\), Establishing AI governance, Enable AI Experiences]
---

# Inquiries

You can view all the assigned and unassigned inquiries in a list view in the AI Control Tower.

## Inquiries list view

The inquiries section displays all the AI inquiries in a list view.

You can perform actions such as search, filter, refresh, and personalize list the inquiries on the list view.

Select any inquiry from the list, click **Assign to me** to assign the inquiry to yourself, or **Delete** or **Export** the selected inquiry. You can also click **New** to create a new AI inquiry.

The following image displays all the AI inquiries in a list view.

\[Omitted image "aict-inquiries.png"\] Alt text: Inquiries in a list view on the AI assets page.

For information about creating AI inquiries from the AI cases tab in the AI Control Tower workspace, see [Create an AI issue in the AI Control Tower](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/ai-control-tower/create-an-ai-issue-in-the-ai-control-tower.md)