Explore Now Assist AI asset discovery

concept australia Updated Sep 10, 2026 1 min read now-assist-asset-discovery.md
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Explore the syncing process of AI assets including models, datasets, prompts, skills, and agentic AI components into the AI Asset Inventory of AI Control Tower.

The AI systems are synchronized from source Now Assist skill config record (sn_nowassist_skill_config).

  1. The out of the box skill meets the following conditions for an AI system:

    1. If active, insert.
    2. If not active, insert only if it belongs to the custom skill category and is published.
  2. If the skill exists in AI Control Tower and the source Now Assist skill config record is updated, those changes are applied to the AI system record in AI Control Tower. The state for the AI system is mapped as follows based on source Now Assist skill config record state:

    1. Active: Mark as Deployed
    2. Published or Draft: Mark as In Development
    3. Retired: Mark as Retired
    4. Deleted: No update is made

Type

Source Table

Target Tables

Field Tracked

Records included

Models

sys_generative_ai_model_config

alm_ai_model_digital_asset, cmdb_ai_model_product_model

active, max_tokens, model, supported_languages, domain_id

Active = true

Datasets

sys_one_extend_test_dataset

alm_ai_dataset_digital_asset, cmdb_ai_dataset_product_model

status, parent, name, description

Published = true eval_run datasets

Skills

sn_nowassist_skill_config

alm_ai_system_digital_asset, cmdb_ai_system_product_model

active, datasets, prompts, model, sys_created_by, domain_id, name, description

Active = true or state = published for custom skills; skill family not platform or any of its children(non platform skills)

Prompts

sys_generative_ai_config

alm_ai_prompt_digital_asset, cmdb_ai_prompt_product_model

active, prompt, model, name, version

Active prompts with active model and linked skill

Tools

sn_aia_tool

sn_ent_ai_tool

name, description, type, active, sys_created_by, domain_id

 

AI Agents

sn_aia_agent

alm_ai_system_digital_asset, cmdb_ai_system_product_model

name, description, role, instructions, sys_created_by, domain_id

Active = true

Agent Tool Mapping

sn_aia_agent_tool_m2m

sn_ent_ai_system_subcomponent_m2m

agent-tool mapping

All agent-tool mappings

Agent Use

cases

sn_aia_usecase

alm_ai_system_digital_asset, cmdb_ai_system_product_model

name, description, sys_created_by, domain_id

Active = true

Usecase to

Agent

mapping

sn_aia_team_member

sn_ent_ai_system_subcomponent_m2m

usecase-agent mapping

All usecase-agent mappings

For more information on Model, dataset, prompt, and skill sync process, see [KB2674041](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2674041) article in the Now Support Knowledge Base.
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