Service Graph Connectors for AI Control Tower
concept australia Updated Sep 10, 2026 1 min read service-graph-connectors-for-ai-control-tower.md
You can use Service Graph Connectors (SGC) to import and integrate third-party data into CMDB and non-CMDB tables to create AI connections.
How SGC works
When you access third-party APIs, they return data. This data must be stored in ServiceNow tables. Before saving it, we should transform the data from its JSON format into our preferred format and then store it in ServiceNow tables.
Benefits of SGC
Lets explore some of the major benefits:
- Gain trust in your CMDB data.
- Minimize operational risk.
- Minimize custom integrations.
- Accelerate time to value.
To understand benefits and features of SGC in detail, see Service Graph Connectors
34 lines · 1.5 KB
--- title: Service Graph Connectors for AI Control Tower description: You can use Service Graph Connectors \(SGC\) to import and integrate third-party data into CMDB and non-CMDB tables to create AI connections. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/ai-control-tower/service-graph-connectors-for-ai-control-tower.html release: australia product: AI Control Tower classification: ai-control-tower topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Enterprise AI discovery: Unlock Visibility, Governance & Value, Exploring AI Control Tower \(legacy\), AI Control Tower \(legacy\), Establishing AI governance, Enable AI Experiences] --- # Service Graph Connectors for AI Control Tower You can use Service Graph Connectors \(SGC\) to import and integrate third-party data into CMDB and non-CMDB tables to create AI connections. ## How SGC works When you access third-party APIs, they return data. This data must be stored in ServiceNow tables. Before saving it, we should transform the data from its JSON format into our preferred format and then store it in ServiceNow tables. ## Benefits of SGC Lets explore some of the major benefits: - Gain trust in your CMDB data. - Minimize operational risk. - Minimize custom integrations. - Accelerate time to value. To understand benefits and features of SGC in detail, see [Service Graph Connectors](https://www.servicenow.com/products/service-graph-connectors.html)
| title | Service Graph Connectors for AI Control Tower |
| description | You can use Service Graph Connectors \(SGC\) to import and integrate third-party data into CMDB and non-CMDB tables to create AI connections. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/ai-control-tower/service-graph-connectors-for-ai-control-tower.html |
| release | australia |
| product | AI Control Tower |
| classification | ai-control-tower |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | {"Enterprise AI discovery":"Unlock Visibility"}Governance & ValueExploring AI Control Tower \(legacy\)AI Control Tower \(legacy\)Establishing AI governanceEnable AI Experiences |