Disable citations in AI Agent Studio

---
title: Disable citations in AI Agent Studio
description: Disable citations for specific agentic workflows or AI agents in AI Agent Studio where citations aren’t required or involve confidential information.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/aia-hide-citations.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [AI Agents, Agentic AI]
breadcrumb: [Citations in AI agents, Configure, AI Agent Studio \(legacy\), AI agents and agentic workflows, Enable AI Experiences]
---

# Disable citations in AI Agent Studio

Disable citations for specific agentic workflows or AI agents in AI Agent Studio where citations aren’t required or involve confidential information.

## Before you begin

Role required: sn\_aia\_admin

## About this task

By default, the citations are enabled for all agentic workflows and AI agents. The Agent Properties \[sn\_aia\_property\] table enables disabling citations at the agentic workflow or AI agent level. Create a record only when you want to disable citations for specific agentic workflows or AI agents when the **Output transformation strategy** field in the Agent tool record is set either to **Summary for Search Results** or **Verbose**.

-   All citations are generated by the LLM \(Large Language Model\), which uses the information available to it.
-   
## Procedure

1.  Navigate to **All** > **System Definitions** > **Tables** and open the Agent Properties \[sn\_aia\_property\] table.

2.  Select **New**.

3.  On the form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Name|Name for the agent property record used to hide citations for the agentic workflow or AI agent.|
    |Value|Provide **false** as the value to hide the citations.|
    |Target table|The table where the target agentic workflow or AI agent resides.|
    |Target record|The record of the target agentic workflow or AI agent.|
    |Application|The application scope for the agent property record: ServiceNow Otto AI agents.|

4.  Select **Submit**.


## Result

Execute an AI agent or an agentic workflow for which you have disabled citations. You’ll see the output without citations. See the following example for reference.

\[Omitted image "hide-citations.png"\] Alt text: Citations hidden in the output of an executed agentic workflow on AI Agent Studio.