Improve Docs content in Strategic Portfolio Management with ServiceNow Otto context menu

concept australia Updated Sep 10, 2026 1 min read answer-queries-with-now-assist-context-menu.md

Use the ServiceNow Otto context menu to start conversations and raise queries, using generative AI capabilities and custom built in skills in Strategic Portfolio Management.

You can now interact with ServiceNow Otto directly from the docs section in Strategic Portfolio Management, Strategic Planning Workspace, Portfolio Planning Workspace, and Project Workspace to ask open-ended queries, create new content, add context, or improve existing sections. This helps you draft faster, refine ideas, and keep your work relevant without leaving the page.

To access this feature, go to any doc page within Strategic Portfolio Management, Portfolio Planning Workspace or Project Workspace.

Select the ServiceNow Otto icon ([Omitted image "bus-ai-otto.svg"] Alt text:) and enter your query.

[Omitted image "open-prompt-nacm.png"] Alt text: nacm menu spm[Omitted image ""]

The query response is generated in a new ServiceNow Otto window. You can use the input field to provide follow-up query responses and instructions.

[Omitted image "na-modal-spm.png"] Alt text: nacm window spm

You can also select the ServiceNow Otto icon ([Omitted image "bus-ai-otto.svg"] Alt text:) and use the Summarize option from the drop-down menu to use generative AI for generating a record summary.

The ServiceNow Otto icon ([Omitted image "bus-ai-otto.svg"] Alt text:) along with the text input field is also displayed when you select any text from the docs page.

You can also see the option to Summarize, shorten, elaborate, or change tone for the selected content.

Parent Topic:ServiceNow Otto context menu

Keywords now assist

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---
title: Improve Docs content in Strategic Portfolio Management with ServiceNow Otto context menu
description: Use the ServiceNow Otto context menu to start conversations and raise queries, using generative AI capabilities and custom built in skills in Strategic Portfolio Management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/answer-queries-with-now-assist-context-menu.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [now assist]
breadcrumb: [ServiceNow Otto context menu, ServiceNow Otto Experiences, Exploring AI Admin Hub, AI Admin Hub, Generative AI skills, Enable AI Experiences]
---

# Improve Docs content in Strategic Portfolio Management with ServiceNow Otto context menu

Use the ServiceNow Otto context menu to start conversations and raise queries, using generative AI capabilities and custom built in skills in Strategic Portfolio Management.

You can now interact with ServiceNow Otto directly from the docs section in Strategic Portfolio Management, Strategic Planning Workspace, Portfolio Planning Workspace, and Project Workspace to ask open-ended queries, create new content, add context, or improve existing sections. This helps you draft faster, refine ideas, and keep your work relevant without leaving the page.

To access this feature, go to any doc page within Strategic Portfolio Management, Portfolio Planning Workspace or Project Workspace.

Select the ServiceNow Otto icon \(\[Omitted image "bus-ai-otto.svg"\] Alt text:\) and enter your query.

\[Omitted image "open-prompt-nacm.png"\] Alt text: nacm menu spm\[Omitted image ""\]

The query response is generated in a new ServiceNow Otto window. You can use the input field to provide follow-up query responses and instructions.

\[Omitted image "na-modal-spm.png"\] Alt text: nacm window spm

You can also select the ServiceNow Otto icon \(\[Omitted image "bus-ai-otto.svg"\] Alt text:\) and use the **Summarize** option from the drop-down menu to use generative AI for generating a record summary.

The ServiceNow Otto icon \(\[Omitted image "bus-ai-otto.svg"\] Alt text:\) along with the text input field is also displayed when you select any text from the docs page.

You can also see the option to **Summarize**, **shorten**, **elaborate**, or **change tone** for the selected content.

**Parent Topic:**[ServiceNow Otto context menu](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-write-overview.md)

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[Generate and improve Docs content with ServiceNow Otto for Strategic Portfolio Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-business-management/generate-summarize-and-refine-content-of-docs-with-now-assist-spm.md)