Configure AI Agent Studio settings

task australia Updated Oct 23, 2026 2 min read config-aias-settings-new.md
Raw file servicenow.com

Configure general settings for AI Agent Studio and agentic AI assets.

Before you begin

Role required: sn_aia.admin

About this task

AI Agent Studio has multiple settings for your agentic AI assets and how they function within the ServiceNow AI ecosystem.

Procedure

  1. Navigate to All > AI Agent Studio > Settings.

  2. Enable AI Guardian.

    AI Guardian enables you to help protect against offensive content and prompt injection. You can choose whether to check for offensive content, or you can configure prompt injection detection in AI Admin Hub.

  3. Set up long-term memory for agentic AI.

    Long-term memory allows agentic AI assets to remember user preferences or facts from previous interactions and use these memories for more focused conversations.

  4. Configure external AI agent discoverability and contextual data.

    You can use third-party integrations to connect ServiceNow to other agentic AI systems. From the Settings page, you can choose whether you want to discover external agents or have your ServiceNow AI agents discoverable by others. You can also configure memory and data access for external AI agents.

  5. Manage Model Contextual Protocol (MCP) servers.

    MCP servers can connect ServiceNow AI agents with external tools to perform additional tasks.

  6. Select your large language model (LLM) provider.

    Choose which LLM model provider to use for all agentic AI assets on your instance.

    Note: Options for available LLM providers are configured with AI Control Tower.

  7. Select View legacy AI Agent Studio to access the previous iteration of the AI Agent Studio UI.

Keywords old ai agent studiolegacy ai agent studioold aiaslegacy aias
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