Configure Attachment Summarization skill

---
title: Configure Attachment Summarization skill
description: Configuring Attachment Summarization skill to automate key information extraction from documents.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/configure-attachment-summarization-skill.html
release: australia
topic_type: reference
last_updated: "2026-11-06"
reading_time_minutes: 1
breadcrumb: [Configure, Content Understanding, Generative AI skills, Enable AI Experiences]
---

# Configure Attachment Summarization skill

Configuring Attachment Summarization skill to automate key information extraction from documents.

Attachment Summarization is an AI-powered skill available through IT Service Management and ServiceNow Otto for HR Service Delivery \(HRSD\). It automatically reads and summarizes the content of uploaded documents, extracting key information in near real-time and significantly reducing manual triage time for agents.

For more information, see [Customize a ServiceNow Otto for IT Service Management \(ITSM\) Incident Summarization skill](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/cust-now-assist-itsm-record-summ-skill.md) or [Configure attachment summary](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/configue-attachment-summary.md).

**Related topics**  


[Attachment Summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/attachment-summarization.md)