Configure Now Assist data overflow processing

---
title: Configure Now Assist data overflow processing
description: Configure where Now Assist data is processed during periods of high traffic.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/configure-na-data-overflow.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Data sharing and processes, AI Admin Hub Settings, Exploring AI Admin Hub, AI Admin Hub, Generative AI skills, Enable AI Experiences]
---

# Configure Now Assist data overflow processing

Configure where Now Assist data is processed during periods of high traffic.

## Before you begin

Role required: sn\_generative\_ai.data\_steward

## About this task

By default, Now Assist data is handled in ServiceNow datacenters. During periods of high network traffic, data can be "burst" to Microsoft Azure datacenters to help keep consistent load times and avoid capacity overflow errors. Users with the data steward role can opt out of or into this behavior from the Now Assist Admin console.

## Procedure

1.  Navigate to **All** > **Now Assist Admin** > **Settings**.

2.  In the navigation pane, go to **Data sharing and processing** > **Now overflow processing**.

3.  Select either **Opt out** or **Opt in**.

    Instances are opted in by default. You can change this setting at any time.


**Parent Topic:**[Data sharing and processes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-data-sharing-and-processes.md)