Configure Now Assist privacy policies
Configure privacy policies to anonymize data in Now Assist.
Before you begin
You must have the following applications installed on your instance:
If you do not have a data steward, see Assign the data steward role documentation.
Role required: sn_generative_ai.data_steward
About this task
The Now Assist Privacy Policies enables you to review and configure how personally identifiable information (PII) is de-identified in Now Assist.
Procedure
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Navigate to All > Now Assist Admin > Settings.
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In the navigation pane, go to Data sharing and processing > Privacy policies.
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Select View detail of the privacy polic you want to review.
Review the policy details and current active patterns in the pop-up window.
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Select Edit in Data Privacy.
See Configuring Data Privacy for ServiceNow Otto for more information on configuring Now Assist policies.
Parent Topic:Data sharing and processes
---
title: Configure Now Assist privacy policies
description: Configure privacy policies to anonymize data in Now Assist.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/configure-privacy-policies.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Data sharing and processes, AI Admin Hub Settings, Exploring AI Admin Hub, AI Admin Hub, Generative AI skills, Enable AI Experiences]
---
# Configure Now Assist privacy policies
Configure privacy policies to anonymize data in Now Assist.
## Before you begin
You must have the following applications installed on your instance:
If you do not have a data steward, see [Assign the data steward role](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/assign-data-steward-role.md) documentation.
Role required: sn\_generative\_ai.data\_steward
## About this task
The Now Assist **Privacy Policies** enables you to review and configure how personally identifiable information \(PII\) is de-identified in Now Assist.
## Procedure
1. Navigate to **All** > **Now Assist Admin** > **Settings**.
2. In the navigation pane, go to **Data sharing and processing** > **Privacy policies**.
3. Select **View detail** of the privacy polic you want to review.
Review the policy details and current active patterns in the pop-up window.
4. Select **Edit in Data Privacy**.
See [Configuring Data Privacy for ServiceNow Otto](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-security/configure-now-assist-data-privacy.md) for more information on configuring Now Assist policies.
**Parent Topic:**[Data sharing and processes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/now-assist-data-sharing-and-processes.md)
| title | Configure Now Assist privacy policies |
| description | Configure privacy policies to anonymize data in Now Assist. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/intelligent-experiences/configure-privacy-policies.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Data sharing and processesAI Admin Hub SettingsExploring AI Admin HubAI Admin HubGenerative AI skillsEnable AI Experiences |