Create an external AI agent

---
title: Create an external AI agent
description: Create external AI agents in AI Agent Studio to connect the ServiceNow AI Platform with third-party agentic AI providers as primary agents.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/intelligent-experiences/create-external-aia.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create an AI agent, AI Agent Studio \(legacy\), AI agents and agentic workflows, Enable AI Experiences]
---

# Create an external AI agent

Create external AI agents in AI Agent Studio to connect the ServiceNow AI Platform with third-party agentic AI providers as primary agents.

-   **[Integrating external AI agents](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/external-agent-protocols.md)**  
Integrate and configure external agents with the ServiceNow agentic AI system using Agent2Agent \(A2A\) protocol integration to use in agentic workflows created in the AI Agent Studio.
-   **[ServiceNow AI agents as secondary agents](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/secondary-agent.md)**  
Integrate ServiceNow AI agents into other agentic AI systems, such as Google Cloud or Azure OpenAI.
-   **[Create an external AI agent with the Agent2Agent protocol](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/create-a2a-agent.md)**  
Create external AI agents in AI Agent Studio to connect the ServiceNow AI Platform with third-party agentic AI providers.

**Parent Topic:**[Create an AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/configure-next-best-action-agent.md)