Create a Model Context Protocol server

task australia Updated Sep 10, 2026 2 min read create-mcp-server.md
Raw file servicenow.com

Create a Model Context Protocol (MCP) server and configure which tools it exposes to MCP clients.

Before you begin

Role required: sn_mcp_server.admin or admin

About this task

Depending on your requirements, you can create servers that expose different tools for different use cases, such as for HR or IT workflows, or for different clients. You can also use the preconfigured Quickstart Server. For general guidelines on designing a server based on the job to be done, see the Designing your first custom ServiceNow MCP server with MCP Server Console article in the ServiceNow Community.

Only stateless and remote servers are supported. Servers must be in the same application scope as any tools that they use.

Procedure

  1. Navigate to All > MCP Server Console or Admin > MCP Server Console.

  2. From the Configuration tab, select Servers.

  3. Select Create server.

  4. On the form, fill in the fields.

Field

Description

Label

An internal name of your choice, for the server.

Name

An auto-created server name derived from the label you chose. This will be used in the URL endpoint. The server URL is created accordingly.

Application

The current application scope.Note: Servers must be in the same application scope as any tools that they use.

Short description

A description of the capabilities and purpose of the server.

Tools

The tools that the server exposes.

5. From the Tools section, add the tools that the server exposes.
1.  Select **Add tools**.

2.  Search for tools from the list and select the tools to expose.

    The tool must be in the same application scope as the server. If you need to create a tool, select **Create tool**. For more information, see [Creating tools for a Model Context Protocol server](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/creating-tools-mcp-server.md).

3.  Select **Add**.
  1. Select Create to make the server active.

    Note: To save your changes but not make the server active yet, select Save as draft instead. To activate it later, you can select Activate from the server record or the Servers page.

    After creating the server, the Server URL field is populated with the endpoint that you use to integrate with clients: https://<instance>.service-now.com/sncapps/mcp-server/mcp/<server-name>.

    If you need to turn off access to an existing server, select Deactivate from the server record or the Servers page.

What to do next

Configure clients to connect to the server. For more information, see Connecting to an MCP server from an MCP client.

Parent Topic:Configuring MCP Server Console

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